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Drug & Alcohol Addiction Treatment Center in West Springfield

4.3 out of 5 · 64 reviews

Addiction Treatment (MAT)Springfield, MA • 1 in West Springfield locations

Clinic Type

Addiction Treatment (MAT)

Address

50 Union St, West Springfield, MA 01089

Phone

Not specified

Email

%20patient.accounts@savidahealth.com

Opening Hours

Not specified

Telehealth

Available

Emergency Care

Not specified

Services Offered

  • Medication-Assisted Treatment
  • Counseling and behavioral health support
  • Psychiatric medication management
  • Case management
  • Care coordination
  • Telehealth
  • Same-day/next-day appointments
  • Opiate addiction treatment
  • Suboxone clinic
  • Buprenorphine treatment
  • Vivitrol treatment
  • Sublocade treatment
  • Substance abuse counseling
  • Alcohol addiction treatment
  • Transportation help
  • Housing referrals
  • Insurance navigation
  • Medicaid accepted
  • Medicare accepted
  • Most commercial insurance accepted
  • Urine drug screens (UDSS)
  • Medication-assisted treatment (MAT) for opioid and alcohol use disorders
  • Support/education around coverage/navigation
  • Virtual/telemedicine assistance
  • Evidence-based care

Technology & Equipment

  • Telehealth
  • Urine drug screens (UDSS)
  • Electronic health records (implied via Athena portal URL)

Team

  • SaVida Health West Springfield team, Not specified — Staff

Insurance & Payment

  • Medicaid
  • Medicare
  • Most commercial insurance plans
  • Most forms of private insurance

Accepts Medicaid, Medicare, and most commercial/private insurance plans. Assistance with coverage options available.

Not specified

Financing: Not specified

Savings plan: Not specified

Languages Spoken

  • Not specified

Pricing

  • Not specified

Current Offers

Same-day/Next-day intakes

FAQs

Does SaVida Health West Springfield offer Medication-Assisted Treatment?

Yes, including Suboxone, Buprenorphine, Vivitrol, and Sublocade along with counseling and ongoing support.

Is telehealth available?

Yes, telehealth options available.

Does this office offer same day/next day Intakes?

Yes, same and next day intakes are available for those in need of immediate care. Contact SaVida Health West Springfield for efficient appointment scheduling and professional support and guidance.

Is Telehealth available at this office?

Yes, SaVida treatment experts and counselors are available to provide virtual assistance from the West Springfield treatment center should you deem it necessary based on your stage of recovery, and if you believe it will be safe and supportive for your situation.

Is mental health treatment part of the recovery journey and incorporated into all treatment plans?

Yes, mental health treatment is a fundamental part of the recovery journey and is incorporated into all treatment plans at SaVida Health West Springfield. Customized counseling is also available for those with add

Commitments

  • Not specified

Awards & Accreditations

  • Not specified

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com / Google: 4.86/5 to 4.9/5 (50-56 reviews)
  • Detox.net / Best Rehabs / Google: 2.4/5 to 3.1/5 (14-15 reviews)
  • Recovered.org: 4.03/5 (N/A)

Patients praise

  • Effective recovery programs and support staff
  • Welcoming and professional environment at specific centers
  • Helpful therapy and holistic recovery options

Common complaints

  • Issues with prescription refill timeliness and communication
  • Difficulties with staff interactions and professional conduct
  • Concerns regarding the accuracy of medical records and patient handling
  • Mixed to negative feedback regarding organizational management

"The team at Northstar helped me dig out of one of the worst times of my life. The life skills I learned here will stay with me forever."

Northstar Recovery Center reviews

"Prescription call ins to your pharmacy are never on time or sometimes late at night causing irratic trips to the pharmacy."

CleanSlate Outpatient patient reviews

"Really enjoyed my provider but the communication of this company is horrific. It was continuously difficult to get necessary prescriptions and the needed care throughout my time here."

CHD Outpatient patient reviews

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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