Baystate Cardiology - Springfield - Main Street
Cardiology • Springfield, MA • Since 1873
About
Baystate Cardiology in Springfield is part of Baystate Health, a nonprofit, academic healthcare system based in Springfield, MA. The cardiology offerings are within Baystate Health’s comprehensive network, which includes Baystate Medical Center (the system’s Level I trauma center) and Baystate Medical Practices (over 700 physicians across 40 locations). The organization emphasizes integrated care through its hospitals, physicians, and affiliated practices in Western Massachusetts. For cardiology-specific appointments or providers at the Springfield main site, contact Baystate Health at +1 (413) 794-0000 or visit baystatehealth.org to find the cardiology department, scheduling options, and physician profiles.
Clinic Type
Cardiology
Address
Baystate Cardiology - Springfield, Main Street (Baystate Medical Center area)
Phone
Fax 413-794-7137
Medical.StaffOffice@baystatehealth.org
Opening Hours
- Monday: 8 am - 5 pm - Tuesday: 8 am - 5 pm - Wednesday: 8 am - 5 pm - Thursday: 8 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed
Emergency Care
emergency care
Services Offered
Technology & Equipment
Insurance & Payment
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Pay My Bill, multiple bill payment options, participate in most insurance programs in our area
Languages Spoken
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FAQs
What services does Baystate Cardiology - Springfield offer?
Baystate Medical Center’s Advanced Heart Failure Clinic offers specialized care for patients with active cardiac issues or advanced heart failure, including cardiology, interventional cardiology, adult congenital care, electrophysiology, and advanced heart failure care, including palliative care.
Who is eligible for the advanced heart failure program?
Patients with reduced heart function who are referred by their cardiologist or primary care physician receive personalized care, including guideline therapy, cardiac rehabilitation, and palliative care.
Is there on-site parking?
We offer free, on-site parking 24 hours a day, seven days a week. All visitor parking is fully accessible.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD (Dr. William Hiser): 4.9 out of 5 (41 verified ratings)
- Healthgrades (Dr. Quinn Pack): 4.7 out of 5 (19 reviews)
- Healthgrades (Dr. Hany Aziz): 3.4 out of 5 (15 reviews)
- Vitals (Dr. Amir Lotfi): 5.0 out of 5
Patients praise
- Many patients praise individual cardiologists for being thorough and attentive listeners
- Positive feedback regarding the expertise and professional care provided by certain specialists
- Some reports of doctors being available and helpful during health crises
- Appreciation for staff friendliness and professionalism in some instances
Common complaints
- Administrative inefficiencies, such as issues with timely paperwork completion
- Difficulties with appointment scheduling and long wait times
- Reports of perceived unprofessional or unfriendly staff behavior
- Some patients felt doctors were rushed and did not spend enough time with them
- Occasional communication barriers or lack of clarity regarding appointments and instructions
"Was scheduled on a day that they don't do the specific test that I was to receive. I was called one hour before the test was to start to tell me that they would have to cancel."
— Patient review cited via drracheleidelman.com"Dr. Pack always listens to me. He called me to talk about medicine."
— Healthgrades review for Dr. Quinn Pack"I don't think that the doctor has enough time for each patient... he had his own plan for me w/o spending more than 10 minutes with me."
— Healthgrades review for Dr. Hany AzizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Baystate Health expands services in Springfield and CT | WWLP — May 2, 2026
- Baystate Health Expands Primary Care Network - Health Care News — May 1, 2026
- Baystate Health and Trinity Health Of New England Sign Definitive Agreement to Integrate Mercy Medical Center | Trinity Health Of New England — Apr 28, 2026
- Baystate Health Opens New Pharmacy Location in Mason Square - Health Care News — Apr 8, 2026
- Baystate moves pharmacy to Springfield’s Mason Square — Apr 12, 2026
Information sourced from the clinic's website as of July 11, 2026.
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