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Gentle Dental Springfield

4.1 out of 5 · 781 reviews

Dental Care • Springfield, OR

About

Summary: SmileKeepers Dental Springfield is a full-service, affordable dental clinic based in Springfield, Oregon, offering general, specialty, and dental care services. It’s part of the Gentle Dental network (InterDent) and emphasizes keeping patients' mouths clean and healthy. Contact: 971-239-1565 or visit the online scheduling page. The practice is small (6 employees) and operates under the SmileKeepers Dental Springfield aliases with LinkedIn presence.

Clinic Type

Dental Care

Address

227 Q Street, Springfield, OR 97477

Phone

+15416360706

Email

fickd@interdent.com

Opening Hours

Mon-Fri: 6:45-6:00? (appears misformatted); Saturday: Closed; Sunday: Closed

Emergency Care

Yes (oral surgery; denture services; emergency care implied)

Services Offered

  • Preventative care
  • Emergency services
  • Orthodontic treatment
  • Cosmetic dentistry
  • Pediatric dentistry
  • Sealants
  • fillings
  • crowns and veneers
  • teeth whitening
  • dentures
  • oral surgery
  • minor periodontal procedures
  • improved denture services
  • dental implants

Team

  • Kelly Andrews, D.M.D. — D.M.D., General Dentist
  • Christian Hanson — Dentist
  • Mark Tranby, D.M.D. — D.M.D., General Dentist

Insurance & Payment

  • Oregon Health Plan (OHP)
  • Anthem Blue Cross
  • Assurant
  • Cigna
  • Delta Dental
  • Humana
  • MetLife
  • Principal
  • Kaiser Permanente

Accepts the vast majority of dental health insurance plans including the Oregon Health Plan (OHP).

flexible payment options, savings plan for those without insurance, Flexible payment plans, Savings plan, Sunbit financing, CareCredit

Savings plan: Savings plan available for patients without insurance

Languages Spoken

  • English

FAQs

What are your hours?

Monday–Friday 6:45 AM–6:00 PM; Saturday and Sunday Closed.

Do you offer new patient specials?

New patients only. On services of $300 or greater not covered by insurance.

Do you offer financing options?

Yes. Flexible payment plans including Sunbit financing and CareCredit.

Is there an orthodontic option available?

Braces from $99 per month with a free orthodontic consultation.

What services do you provide?

Sealants, fillings, crowns, veneers, teeth whitening, dentures, and oral surgery for various issues.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.1 out of 5 stars (780 reviews)
  • Facebook: 96% recommend (35 reviews)
  • ComplaintsBoard: 1.8 out of 5 stars (1 review and 42 complaints)

Patients praise

  • thorough dental care and explanations
  • convenient location for many patients
  • some highly positive staff interactions reported

Common complaints

  • poor customer service and communication
  • issues with record handling and care continuity
  • concerns regarding professionalism and bedside manner
  • high volume of unresolved complaints online

"The dentist was thorough and explained the whole process for me."

— Gentle Dental Springfield official website

"Ive had a terrible time all around with interdent and/or gentle dental. Placed braces on my teeth, closed down and refused to release my records..."

— BBB Business Profile (Alan L)

"Kelly Andrews is unprofessional, no public bedside manner, no patience with the patient. RUDE, Pompous..."

— Yelp (Springfield)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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