Baystate Dental

4.5 out of 5 · 215 reviews

Dental • Springfield, MA

About

Baystate Dental, LLC is a private, multi-location dental practice based in Springfield, MA, with three offices (Springfield, Ludlow, Chicopee). Key details: - Services: dental care (general and cosmetic) within the medical practices sector. - Locations: 1795 Main St, Springfield; Ludlow, MA; 516 Montgomery St, Chicopee. - Contact: +1 413-241-8991; info@baystate-dental.com - Workforce: ~29 employees; main clinical team includes ~20 specialists; administrative and support staff also present. - Tech/Platform: uses denticon and AMP. - Pricing/affordability: the site emphasizes affordable care (explicit focus in user query), but no specific pricing details are provided in the extracted data. For affordable options, contacting the office or visiting the site for current pricing, plans, or financing is recommended. If your goal is “Springfield Dentist | Affordable Care,” consider: - Contact Baystate Dental to inquire about affordable treatment options, payment plans, and insurance acceptance. - Compare quotes for your required procedures across their three MA locations.

Clinic Type

Dental

Address

Springfield, MA

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://baystate-dental.com/dentist-office/springfield-ma-01103-main-st

Services Offered

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Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

DentaScore: 4.5 out of 5 stars (215 reviews (aggregated data))
Better Business Bureau (BBB): A+ rating (Note: Business is NOT accredited) (N/A)

Patients praise

Positive interactions with specific staff members and dentists
Accommodating and caring atmosphere for anxious patients
Efficiency in scheduling, particularly for urgent needs
Acceptance of MassHealth and offering of flexible payment plans

Common complaints

Dissatisfaction with crown procedures and follow-up care
Reports of unprofessional behavior or lack of manners among some staff members
Concerns regarding communication and transparency during procedures
General dissatisfaction with service efficiency

"I just finished antibiotics the 3rd time because of infected tooth with an old root canal. Well I called Baystate Dental PC in the morning and spoke to Lisa she is amazing and love her demeanor. Really caring. ... Dr. Majoka ... is incredibly talented. ... Today is the day after and I have to say no swelling and no pain."

— Patient review on a-better-place.com

"I have a crown that has failed two times now. ... When I explained that it was hitting my teeth and seemed high he told me I must not be used to it being back on."

— Patient review on localitybiz.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

STCC offers affordable dental service at clinic — Sep 30, 2025
Getting Answers: How some western Mass residents are losing access to their dentists — Oct 30, 2025
STCC to Host Eighth Annual Community Dental Day Offering Free Dental Care - Health Care News — Feb 17, 2026
STCC offers affordable dental clinic services to the public — Oct 9, 2025
Dental Spotlight: Dr. Elizabeth Bailey | Rocking Horse Community Health Center — Mar 9, 2026

Information sourced from the clinic's website as of July 11, 2026.

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