Springfield Clinic
Dermatology • Springfield, IL • Since 1939 • Multiple locations including Monroe, Effingham, and others locations
About
Springfield Clinic is a large, community-based multispecialty health system in Springfield, Illinois, offering dermatology among its 80+ medical specialties. Founded in 1939, it employs 3,000+ staff and about 650 physicians/advanced practitioners across 5 U.S. offices. The clinic emphasizes preserving patient-provider relationships, high-quality care, and value, with a focus on accessible, locally delivered services. Key services include primary and specialized care, patient portal access, medical records, and in-network insurance. Main contact: 217-528-7541 or 800-444-7541.
Clinic Type
Dermatology
Address
201 S. Pine Street, Shelbyville, IL 62565; 615 N Promenade, Havana, IL 62644-1243; 3 Do It Drive, Altamont, IL 62411-1135; 20613 N. Broad St., Carlinville, IL 62626-3717; 250 West Kenwood Avenue, Decatur, IL 62526-4371; 1100 Centre West Dr, Springfield, IL 62704-2100; 601 West Washington, Newton, IL 62448-1249; 3501 Old Jacksonville Road, Springfield, IL 62711; 9010 N Allen Rd, Peoria, IL 61615; 1025 South 6th Street, Springfield, IL 62703-2403; 1025 South 6th Street, Springfield, IL 62703-2403
Phone
217-280-9723
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Opening Hours
Open Now • Closes at 5:00 PM
Services Offered
Technology & Equipment
Team
Insurance & Payment
Credit Card, Cash, Check, FSA/HSA
Languages Spoken
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FAQs
What services does Gretchen Craven offer?
Cosmetic services including neuromodulator (Dysport, Botox), fillers, microneedling with or without platelet rich plasma, microdermabrasion, laser treatment and chemical peels.
Is there a referral program and discounts?
Employee discount of 15% off services for Springfield Clinic employees. Refer a friend for $25 off: you and your friend receive $25 off your next visit.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 4.9 out of 5 stars (169 reviews (Peoria location))
- Facebook: 82% recommendation rate (687 reviews)
Patients praise
- Professional and kind staff, including receptionists and nursing staff
- Welcoming and safe clinical environment
- Thorough and efficient medical care in some instances
- Good rapport with specific providers noted by some patients
Common complaints
- Billing and collection practices, including quick referral to collections for billing disputes
- Accessibility issues, including difficulty seeing physicians instead of assistants or nurse practitioners
- Perceived lack of attentiveness or feeling rushed during appointments
- Unsatisfactory administrative or customer service experiences
"From the moment I stepped up to the receptionist desk, who were just wonderful, till the few minutes I was in a room with an amazing Nurse, who was kind and thoughtful, professional, till I saw Dr. Silva, who was kind, absolutely wonderful,efficient, and answered all my questions..."
— Birdeye review for Springfield Clinic Peoria Allen"They are quick to turn you in to collections. I was working with my insurance company and they turned me in. I let them know the was an billing issue and they still did."
— Review for Springfield Clinic Main CampusSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- 2025 Community Award Winners | Springfield Clinic News — Nov 21, 2025
- Vascular Surgery | Springfield Clinic Medical Specialties — Dec 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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