Springfield Clinic
Family Medicine • Springfield, IL • Since 2001
About
Summary: ICPR-Family-Practice (Illinois Centers for Pain and Rehab Family Practice) is a Pekin-based family medicine and physical therapy provider affiliated with Springfield Clinic. It offers comprehensive primary care for all ages, plus on-site services such as lab, X-ray, diabetic and COPD education, sleep studies, pain management, and a KNAP arthritis program. The practice combines primary care with rehabilitation services in one location, including annual physicals, sports and school physicals, well-baby visits, and urgent care. Headquarters located at 3400 Griffin Ave, Pekin, IL, with 3 employees and reported annual revenue around $26.5 million. Contact: info@icpronline.com; phone: (309) 347-4277.
Clinic Type
Family Medicine
Address
Carlinville, IL 62626-3717
Phone
(217) 544-6464
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Opening Hours
Open Now • Closes at 5:00 PM
Services Offered
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Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Google (via Rannkly): 4.7/5 (based on 1040 reviews) (1040)
- Yelp: 2.1/5 (55)
- Medicai (aggregated): 4.8/5 (637)
- Facebook: 82% recommend (687)
Patients praise
- Friendly, welcoming, and professional staff members
- Providers described as thorough, attentive, and good at explaining complex health information
- Efficient lab and radiology services
- Strong appreciation for specific providers who take the time to listen to patient concerns
Common complaints
- Billing disputes and confusion regarding insurance coverage
- Challenges with communication and disconnected departments
- Occasional long wait times and scheduling issues
- Some patients reported feeling unheard or invalidated during mental health care visits
"Dr. Berry and Dr. Patel are so wonderful caring and very thorough. You can expect them to most likely figure out what's going with your health."
— Rannkly (Patient Review)"Springfield Clinic, as an entity, appears to specialize multiple billing offices, disconnected departments, and an astonishing resistance to responsibility."
— Birdeye (Patient Review)"From the moment I stepped up to the receptionist desk, who were just wonderful, till the few minutes I was in a room with an amazing Nurse... I truly appreciate and am grateful that there are places that are amazing."
— Birdeye (Patient Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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