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Baystate Midwifery and Women's Health

Midwifery • Springfield, MA • Since 1873

About

Baystate Midwifery and Women’s Health in Springfield (Main Street area) is part of Baystate Health, a nonprofit academic healthcare system based in Springfield, MA. Baystate Health operates four acute-care hospitals (with plans to integrate Mercy Medical Center to reach five), a multi-specialty group of over 700 physicians across 40 locations, and Health New England HMO. The system’s flagship, Baystate Medical Center, is Western Massachusetts’ only Level I trauma center. In addition to hospital care, Baystate Health provides a broad range of outpatient services, including obstetrics, gynecology, and maternal-newborn care through its affiliated primary and specialty practices. Main contact point for Baystate Health is the headquarters at 280 Chestnut Street, Springfield, MA.

Clinic Type

Midwifery

Address

3300 Main Street, Suite 4D, Springfield, MA 01107

Phone

Fax 413-794-8770

Email

Medical.StaffOffice@baystatehealth.org

Opening Hours

- Monday: 8 am - 5 pm - Tuesday: 8 am - 8 pm - Wednesday: 8 am - 8 pm - Thursday: 9 am - 5 pm - Friday: 8 am - 5 pm - Saturday: Closed - Sunday: Closed

Services Offered

  • obstetric care
  • gynecological care
  • prenatal and birthing care
  • midwifery
  • labor and birth services
  • postpartum care
  • family planning
  • health record management (MyBaystate)
  • scheduling appointments
  • patient portals
  • prescription refills
  • bill payment options
  • on-site parking
  • valet parking
  • accessibility for entrances/buildings
  • PVTA bus access

Insurance & Payment

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multiple bill payment options, accepts most insurance programs in the area, Pay My Bill, participate in most insurance programs in our area

Languages Spoken

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FAQs

What services are offered by Baystate Midwifery & Women’s Health?

The team provides routine obstetrical care and ongoing gynecological care, in addition to supporting labor, birth, and postpartum care.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Top-rated.online (aggregated): 4.30 out of 5 (on aggregated sites) (36515 (aggregated source))
  • doctors.at: 4.1 out of 5 (Not explicitly stated)

Patients praise

  • Knowledgeable, caring, and attentive midwives
  • Efficient appointment transfer/scheduling process
  • Convenient late-evening appointment availability
  • Good listening skills and empathetic patient-centered care

Common complaints

  • Difficulty reaching staff by phone
  • Long wait times for appointments
  • Inattentive patient care experiences

"They truly take their time to listen and talk to you. I never had to wait very long, yet I never felt rushed once I got in there... Bonus: they’re open late 2 nights/week which works really well for my schedule!"

— doctors.at patient review

"Terrible phone service, they just put you on hold and you can’t get a hold of anyone. This is especially difficult if you need something urgent."

— doctors.at patient review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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