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Baystate Radiology & Imaging

4.2 out of 5 · 5 reviews

Radiology & Imaging • Springfield, MA • Multiple locations in Pioneer Valley locations

About

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Radiology & Imaging, Inc. (Baystate Radiologist Services) is a private medical practice based in Springfield, MA, offering radiology and imaging services, including CT. Key details: - Location: Headquarters in Springfield, MA; 4 offices nationwide (all in the United States, with the Springfield HQ at 1350 Main St., Ste 1007). - Services: Radiology and imaging services delivered with a patient-centered, compassionate approach. - Brand alignment: Associated with Baystate Radiologist Services at Baystate Medical Centers; emphasizes CT/densitometry capabilities at Springfield location. - Size & leadership: ~12 employees; Chief of Ultrasound and a partner listed among leadership. - Contact: info@rad-imaging.com; main phone numbers: 413-827-7400 and 413-495-1100. - Notable: Employer reviews are limited/imperfect; primary focus is radiology and imaging services within the Baystate network.

Clinic Type

Radiology & Imaging

Address

113 Elm Street, Suite 206 Enfield, CT 06082; 21 Dwight Road Longmeadow, MA 01106; 470 Granby Road South Hadley, MA 01075; 100 Wason Avenue, Suite 300 Springfield, MA 01107; 80 Wason Avenue Springfield, MA 01107; 325 King Street Northampton, MA 01060

Phone

413.827.7400

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://rad-imaging.com/

Services Offered

Radiology services
CT scan
MRI
Ultrasound
X-ray
PET-CT
Breast imaging
3D mammography/tomosynthesis
Bone densitometry
Lutathera cancer therapy
Pet-CT
Pet for Alzheimer's
Womens imaging
Ductography
Breast biopsy
Breast MRI
Second opinion imaging
Women's ultrasound

Technology & Equipment

high-resolution imaging equipment
3D Mammography/Tomosynthesis
subspecialized radiology imaging

Insurance & Payment

insurances information page not explicitly listing in extracted text

Languages Spoken

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FAQs

Frequently Asked Questions

ACR Accredited Breast Imaging Center of Excellence

Social Media

Twitter Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Expected Healthcare: 4.2/5 stars (5 reviews)
Yahoo/Yelp aggregation: 4.0/5 stars (approximate) (Limited (Yahoo/Yelp aggregation))

Patients praise

Friendly and helpful staff
Prompt service for some patients
Efforts to make patients feel comfortable during appointments

Common complaints

Long wait times for imaging services
Difficulty reaching representatives by phone (e.g., call disconnected)
Inconvenient access to handicapped parking

"An HOUR wait time for imaging. If handicapped spring for the valet parking. $40 well worth it. Handicapped parking spaces about 70 yards away from entrance!!!!!!"

— LocalityBiz User Review

"Prompt and nice. Staff are friendly and helpful and make you comfortable and make sure you are quickly waited on."

— Yelp User Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].