RAYUS Radiology
Radiology & Imaging • Springfield, MA • 1 location in Springfield, MA locations
About
RAYUS Radiology in Springfield, MA offers MRI, CT, X-ray, ultrasound, injections, and biopsies at its Main Street location. The clinic provides various imaging services including open MRI, 3T MRI, lung cancer screening, and fluoroscopy, with free parking and certified technologists on staff.
Clinic Type
Radiology & Imaging
Address
3640 Main St., Suite 101, Springfield, MA 01107
Phone
413-781-9000
CustomerService@RAYUSradiology.com
Opening Hours
Mon–Fri: limited public hours shown; call to confirm appointment availability
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major insurance plans, including auto accident, workers’ compensation and government-funded programs. In most cases, we are an in-network provider; verify coverage with your plan for pre-authorization.
Secure online payment portal, Cash, Credit/Debit, Self-pay options
Languages Spoken
—
Pricing
FAQs
What services are available at this Springfield location?
MRI, CT, X-ray, injections and biopsies, and other imaging services.
How can I schedule an appointment?
Call 413-781-9000 to schedule an appointment.
Schedule an Appointment
Call to make an appointment or ask questions. We’re happy to help and are often able to schedule patients on short notice.
How to contact for scheduling
Call 413-781-9000 to schedule your appointment today.
Parking
Free, convenient parking.
What to bring to appointment
Insurance card; arrive 15 minutes before your appointment.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Facebook (RAYUS Radiology): 86% recommendation rate (16 reviews (Facebook))
- Birdeye (MRI Center of Springfield): 5.0/5 stars (2 reviews)
- Expected Healthcare (Baystate Radiology & Imaging): 4.2/5 stars (5 reviews)
Patients praise
- Technicians and clinical staff are frequently described as kind, professional, and empathetic, particularly with anxious or claustrophobic patients
- Clean and comfortable facility environments
- Efficient and quick service once seen by medical staff
- Helpful and accommodating scheduling experiences mentioned by some patients
Common complaints
- Billing and insurance processing issues, including incorrect co-pay information and difficulty reaching billing departments
- Customer service complaints, including reports of rude or dismissive staff during phone interactions or check-in
- Long wait times for appointments or imaging services
- Difficulty resolving administrative or scheduling inquiries
"My MRI Technician, Christina, was excellent! Treating me with empathy, patience and genuine concern of my physical challenges during this process."
— Patient Review, RAYUS Radiology"Their billing department is an absolute nightmare. They billed our insurance wrong for a procedure that was covered and then years later hired a debt collection company to go after the money."
— Patient Review, RAYUS Radiology"Lady at front desk extremely rude and unfit for customer service."
— Patient Review, Greater Springfield MRI at Mercy Medical CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HMC EXPANDS SERVICES IN SPRINGFIELD - Holyoke Health — Oct 30, 2025
- Holyoke Medical Center Expands Services in Springfield - Health Care News — Oct 27, 2025
- Holyoke Medical Center expands services in Springfield — Oct 25, 2025
- Holyoke Medical Center expands services in Springfield — Oct 27, 2025
Information sourced from the clinic's website as of July 11, 2026.
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