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ZoomCare

4.7 out of 5 · 246 reviews

Urgent Care • Springfield, OR • Since 2006

About

Summary: ZoomCare is a U.S. chain of private medical clinics offering urgent care, primary care, specialty care, and emergency services with same-day and quick visits, extended hours, and on-site labs and medications. Headquartered in Tigard, Oregon, ZoomCare operates primarily in Oregon and Washington (including Portland metro area and nearby communities) with a network of clinics and a healthtech-oriented, flexible care model under PeaceHealth ownership since 2019. They emphasize convenient, same-day access to care with compassionate providers and on-site services across their clinics. For Eugene/Springfield urgent and primary care needs, you may want to check ZoomCare’s official site or contact them at 844-966-6777 or 503-684-8252 for current clinic locations and hours.

Clinic Type

Urgent Care

Address

3266 Gateway Street, Suite 101, Springfield, OR 97477

Phone

+18449666777

Email

health@zoomcare.com

Opening Hours

7:00-17:00 (or 8:00-17:00 depending on day; clinic hours shown as multiple 7:00 to 17:00 blocks across the week)

Telehealth

VideoCare scheduling available via https://www.zoomcare.com/schedule?visitTypeId=Kgp78L&zcReasonForVisit=VideoCare

Emergency Care

No explicit 24/7 emergency but offers urgent care with early hours and weekends

Services Offered

  • Urgent Care
  • Primary Care
  • Video visits
  • Walk-in care
  • Onsite lab services
  • STD testing
  • Gastrointestinal testing
  • Prescriptions (labs vaccines)
  • Podiatry
  • Dermatology
  • Mental health
  • Gynecology
  • Sports physical
  • Emergency care
  • Care for infections
  • Cold/flu/RSV care
  • Annual physicals
  • Wellness visits
  • Occupational health
  • Insurance accepted
  • Self-pay options

Insurance & Payment

  • Medicare
  • most insurance plans

We accept most insurance plans, including Medicare, and offer transparent self-pay options.

Self-pay, Insurance, Medicare, Credit/debit (implied by self-pay options)

Languages Spoken

—

Pricing

  • Transparent self-pay options
  • Onsite lab services available per provider recommendation

Current Offers

New patient welcome

FAQs

What services are offered at ZoomCare Springfield Gateway?

Urgent Care, Primary Care, video visits, onsite labs, and various specialty services.

How do I schedule an Urgent Care visit with ZoomCare?

The first step is locating the closest ZoomCare Urgent Care near you. You can use our online scheduling tool or walk into a nearby clinic to find a slot that works for your timeline. If you have issues scheduling, call our Patient Support Team.

Do you accept Medicare at this clinic?

ZoomCare accepts Medicare at all clinic locations.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Google): 4.5/5 (335 reviews)
  • Solv Health: 4.7/5 (246 reviews)

Patients praise

  • Quick and convenient appointment availability
  • Professional and kind staff and providers
  • Effective for urgent, non-emergency care needs
  • Transparent self-pay options for some patients
  • Easy online booking process

Common complaints

  • Billing issues and confusion over charges
  • Unexpected or hidden fees
  • Insurance coverage and OHP acceptance concerns
  • Variable experiences with medical care quality
  • Occasional scheduling or operational issues (e.g., locked doors, wait times)

"They were able to fit us into the schedule quickly. Staff were professional and kind. The appointment itself did not seemed rushed at all... Cost was more affordable than primary care doctor visit."

— Birdeye/Google Review

"...the robotic, uncaring billing specialist said she would escalate to another department. I have heard this several times and don't believe anything will be resolved."

— Better Business Bureau Complaint

"Extremely convenient and quick to get in and out. So glad I used this service instead of waiting for my PCP to see me several days from now."

— LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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