Springfield Clinic
Urgent Care • Springfield, OR • Since 1939 • 4 Springfield Clinic Urgent Care locations (Main, Sherman, West Wabash, Jacksonville) locations
About
Springfield Clinic is a large, community-based multispecialty health system in Springfield, Illinois, established in 1939. It operates 5 offices serving central Illinois across 80+ specialties with over 650 physicians and 3,000+ staff. The clinic emphasizes preserving patient-provider relationships, delivering high-quality care with advanced treatments and technology, and providing convenient, affordable care close to home. They offer patient portal access, medical records, and in-network insurance, aiming to serve 20 counties in central Illinois. Key details: private partnership, headquarters in Springfield, IL, annual staff ~849 (growth +3.3%), about $2.9M revenue, contact numbers 217.528.7541 and 800.444.7541. For urgent care specifics, contact the main line or visit the site to identify the closest urgent care or same-day access within their 80 specialties.
Clinic Type
Urgent Care
Address
1025 South 6th Street, Springfield, IL 62703-2403; Springfield Clinic Urgent Care - Main
Phone
(217) 247-9811 (Springfield Urgent Care - Sherman location shows phone
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Opening Hours
Open Daily 8:00 AM - 6:00 PM (amended holiday hours)
Telehealth
Yes (online appointment booking available)
Emergency Care
No (Urgent Care is intended for non-emergency visits)
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What is Urgent Care used for?
Ideal for common illnesses and minor injuries that require a doctor's immediate attention but may not be urgent enough for emergency room visit.
Is Urgent Care considered an office visit for insurance?
Yes, a visit to Urgent Care is considered an office visit by most insurance companies.
Are online appointments available for Urgent Care?
Yes, Urgent Care locations offer the option to book an appointment online to reduce wait times.
What are Urgent Care's hours?
Open Daily 8:00 AM - 6:00 PM (amended holiday hours)
Is Urgent Care open on holidays?
Yes, with amended holiday hours.
Should I go to Urgent Care or an emergency room?
Urgent Care is generally for non-emergency conditions; may be preferred over ER for many illnesses/injuries.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Various online review platforms/aggregators: 4.7 to 4.8 out of 5 stars (aggregate) (Over 1,000 across surveyed locations)
- Birdeye (Peoria Allen location): 4.9 out of 5 stars (169 reviews)
Patients praise
- Friendly, compassionate, and professional staff
- Efficient and prompt care for minor illnesses/injuries
- Clean and well-maintained facilities
- Clear instructions for follow-up care
- High patient experience survey rankings for many providers
Common complaints
- Billing and insurance communication issues
- Occasional long wait times
- Perceived lack of thorough communication or listening by some providers
- Concerns over staff hand-offs and nurse practitioner vs. physician access
"From the moment I stepped up to the receptionist desk, who were just wonderful... I saw Dr. Silva, who was kind, absolutely wonderful,efficient, and answered all my questions, and made me feel safe in their care."
— Birdeye (Patient review)"My experience has not been good at all. I have been using their services for several years with Dr Aw. She pawns you off on her assistants instead of seeing you..."
— Uscompanies.net (Patient review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Springfield Clinic Pekin (Formerly ICPR) | Primary Care & Physical ... — Feb 6, 2026
- Patient Access Specialist - Urgent Care in Springfield, IL - LinkedIn — Jul 8, 2026
- Patient Access Specialist - Urgent Care, Springfield Clinic — Aug 12, 2025
- 60 Springfield Clinic Jobs Hiring in Springfield, IL - ZipRecruiter — Apr 15, 2026
Information sourced from the clinic's website as of July 11, 2026.
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