
Baystate Urogynecology
Urogynecology • Springfield, MA • Since 1873
About
Baystate Urogynecology appears to be a specialty service within Baystate Health, the nonprofit academic healthcare system headquartered in Springfield, MA. Baystate Health operates four acute-care hospitals (with Baystate Medical Center as the Level I trauma center) and a large multi-specialty group, including Baystate Medical Practices. While the provided extracts confirm Baystate Health’s Springfield, MA base and its broad urology/gynecology-related clinical presence, there is no specific standalone “Baystate Urogynecology” page in the excerpt. Key points: - Baystate Health: nonprofit integrated health system based in Springfield, MA. - Provides comprehensive obstetrics/gynecology and urology services through its Baystate Medical Practices network and Baystate Medical Center. - Main campus: Baystate Medical Center (Springfield) with other affiliated facilities; 5 locations served locally. If you want specifics (physician directory, appointment booking, services offered, or location for Baystate Urogynecology in Springfield), please provide a more targeted query or allow me to search the official site for a dedicated urogynecology page.
Clinic Type
Urogynecology
Address
3300 Main Street, Suite 4B Springfield, MA 01107
Phone
413-794-8764
Medical.StaffOffice@baystatehealth.org
Opening Hours
Mon-Fri 8 am - 5 pm; Sat Closed; Sun Closed
Services Offered
Insurance & Payment
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We offer multiple bill payment options and participate in most insurance programs in our area.
multiple bill payment options, Pay My Bill, participate in most insurance programs in our area, Make payments (see extras)
Languages Spoken
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FAQs
What is the appointment phone number?
Please call 413-794-8764 to schedule an appointment.
Where are you located?
We’re located within the Tolosky Center in Springfield, MA.
Social Media
Photos




What Patients Say
Overall sentiment across review platforms: mixed
- bdir.in: 2.0/5 (4)
- myhealthyfertility.com: 2.6/5
- Healthgrades (for Dr. Keisha Jones): 4.6/5 (26)
Patients praise
- High patient satisfaction with specific physicians and their bedside manner
- Effective communication regarding surgical procedures and post-op care
- Successful treatment outcomes and improved quality of life for patients
Common complaints
- Difficulty with office and lab efficiency, specifically regarding diagnostic accuracy for infections
- Complaints regarding unexpected facility charges billed by the medical center
- Difficulty reaching the office via phone, including long wait times
"The people who are running the office here and the lab they work with are COMPLETELY INEPT! Twice they couldn’t even detect a simple UTI/Bladder infection!!"
— Online Review"Had surgery with DR Kopscay at Baystate medical center. The procedures were explained to me with both visual aides and written material. She answered all my questions."
— Online Review"I had surgery done by Dr. Jones, and chose her because of her qualifications, professionalism and excellent bedside manner."
— WebMD Review (for Dr. Keisha Jones)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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