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Patient First

4.5 out of 5 · 706 reviews

Family Practice • Aberdeen, MD • Since 1981 • 1 (Aberdeen) locations

About

Patient First is a U.S. chain of walk-in urgent care, primary care, and telehealth clinics. It offers no-appointment diagnosis and treatment for common illnesses, with services including urgent care, primary care, and telehealth. The company is headquartered in Glen Allen, Virginia, and operates 79 locations across Virginia, Maryland, Pennsylvania, and New Jersey. It emphasizes same-day care through walk-ins and telehealth options, and has extended telehealth hours (daily 8am–6pm). The Aberdeen-specific query appears unrelated to Patient First’s listed footprint, which focuses on the U.S. locations above rather than Aberdeen in the U.K.

Clinic Type

Family Practice

Address

995 Hospitality Way, Aberdeen, MD 21001-1755

Phone

(410) 306-7880

Email

steve.sowers@patientfirst.com

Opening Hours

Open 8am - 8pm, 365 days a year

Telehealth

true

Emergency Care

If you are having a medical emergency, please call 911 immediately.

Services Offered

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Insurance & Payment

  • Insurance plans accepted in Maryland (see MD page)

Patient First participates with all major health insurance plans. Please read our list of insurance plans accepted at Patient First in Maryland.

Insurance, Self-pay, Credit cards (where accepted), Online payment (billing), Payment portal

Languages Spoken

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FAQs

Walk right in. No appointment necessary.

Open 8am - 8pm, 365 days a year.

Commitments

  • Walk right in. No appointment necessary.

Awards & Accreditations

  • Best Urgent Care
  • Awards & Recognitions from Baltimore Jewish Times, Baltimore Style, Baltimore Sun Top Workplaces, Baltimore’s Child, Best of Harford, The Daily Record Reader Rankings, etc. (as listed on page)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google: 4.50/5 (679 reviews)
  • Solv: 3.32/5 (19 reviews)
  • Foursquare: 3.71/5 (8 reviews)
  • Patient First official website: 4.7/5

Patients praise

  • Efficient and fast service (for many)
  • Professional and compassionate clinical staff (nurses, physicians)
  • Facility cleanliness and comfortable private treatment areas
  • Convenient on-site services like lab work and X-rays

Common complaints

  • Long wait times
  • Dissatisfaction with registration/intake process
  • Perceived lack of attentiveness or staff issues
  • Specific concerns regarding service availability/scope of care

"Always fast and efficient. I've never been there a total of an hour (walk in to walk out) except once during prime flu season when they were swamped."

— Solv Health Review

"I wait 2hours never call me when I talk to person register my name tell me doctor work alone I will need to wait more hours... I will never come back to this place"

— Solv Health Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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