Mass Eye and Ear
Ophthalmology (Eye Care) • Abington, MA • Since 1824 • 1 site in Lexington (plus other Mass Eye and Ear locations) locations
About
Summary: - The Massachusetts Eye and Ear Infirmary (Mass Eye and Ear) is a Boston-based nonprofit teaching hospital affiliated with Harvard Medical School, specializing in ophthalmology (eye) and otolaryngology (ENT), with broad research and clinical programs. - Key details: founded 1824; headquarters at 243 Charles Street, Boston; 41 beds; emergency department (specialty); annual revenue around $360.7M; operates as part of Mass General Brigham. - Locations: primarily in Boston (HQ and multiple offices), with 5 U.S. offices listed, none in Lexington or Abington. - Notable: recognized for ophthalmology and otolaryngology programs; trains 110+ residents/fellows annually; involved in audiology, balance, facial nerve, voice/speech, and vision rehabilitation research. User query note: - The requested terms “Lexington - Mass Eye and Ear Abington” do not correspond to an existing Mass Eye and Ear location or entity in the provided data. The institute’s known locations are in Boston, MA, with no Lexington or Abington branch listed.
Clinic Type
Ophthalmology (Eye Care)
Address
110 Hartwell Avenue, Lexington, MA 02421
Phone
617-573-3431
interpreterservicesoffice@meei.harvard.edu
Opening Hours
Monday to Friday: 8:30 am-4:30 pm
Emergency Care
Eye care emergency care information not specified
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours?
Monday to Friday: 8:30 am-4:30 pm
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham Physician Profiles: High individual provider ratings (typically 4.5 to 4.9/5 range for physicians in Lexington) (Hundreds of aggregated ratings across individual Lexington providers)
Patients praise
- Highly regarded medical expertise and quality of care
- Professional and caring individual doctors
- Clean and well-maintained facilities
Common complaints
- Long wait times and delays for appointments
- Issues with staff communication and administrative processes
- Concerns regarding appointment overbooking
- Feeling treated like a number rather than a patient
"Extremely poorly run organization and practice... Wait times are in hours not minutes."
— Patient review via LocalityBiz"Dr Song was outstanding! The only complaint I have is regarding lack of communication between his staff and me/the doctor."
— Patient review via Mass General Brigham provider portalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] 2026-reporting-cycle-teaching-hospital-list-october-2025.pdf - CMS — Oct 15, 2025
- [PDF] Mass Eye and Ear: Insurance Plans Accepted — Jan 15, 2026
- [PDF] USA Special Network® - vumilatina — Jan 31, 2026
Information sourced from the clinic's website as of July 11, 2026.
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