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Albany ENT & Allergy Services

ENT & Allergy • Albany, OR • Since 1977

About

Albany ENT & Allergy Services, PC is a private medical practice established in 1977 with four offices in Albany, NY. They provide comprehensive ENT and allergy care for both pediatric and adult patients, addressing ears, nose, throat, and related head-and-neck conditions. Services cover medical and surgical treatments for ENT disorders, allergy testing and treatment, snoring and sleep-related breathing issues, and related speech/swallowing concerns. The organization emphasizes a team-based approach to improve quality of life and operates with 54 employees and annual revenue around $6.8M. Contact: aent@albanyentandallergy.com; main phone numbers include (518) 701-2085/2087.

Clinic Type

ENT & Allergy

Address

123 Everett Rd, Albany, New York 12205, US

Phone

+15187012085

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • ENT
  • Audiology
  • Allergy
  • Sinus
  • Speech

Team

  • Gavin Setzen, Dr. — Bio
  • Lawrence S. Kaufman, MD/ENT — Bio
  • Siobhan Kuhar, AuD/Allergy — Bio
  • Nora W. Perkins, MD/Allergy — Bio
  • Robert T. Adelson, MD/Allergy — Bio

Insurance & Payment

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Languages Spoken

  • English

Awards & Accreditations

  • 2025 Best Allergist

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (aggregated): 4.6 out of 5 stars (3,521 reviews)

Patients praise

  • Knowledgeable medical professionals and providers
  • Clean and well-organized office facility
  • Staff helpfulness and courtesy in specific instances
  • Minimal wait times for some patients

Common complaints

  • Billing process issues and communication difficulties regarding statements
  • Difficulty reaching a live person or getting call-backs
  • Some reports of rude staff or customer service dissatisfaction
  • Experiences described as assembly line-like with limited patient relationship

"The service provided in the Albany office staff was terrific, both in urgent care and the service side... That being said, the billing process is HORRIBLE."

— LocalityBiz reviews

"Forget ever talking to a live person or getting a call back. This is an assembly line operation with no real patient relationship or care."

— Yelp review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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