Sexually Transmitted Infections (STI) Clinic
Sexual Health & Family Planning Clinic • Albany, NY
About
The Albany County Department of Health STI Clinic in Albany, NY provides confidential screening, diagnosis, and treatment for sexually transmitted infections to county residents and college students age 12 and older. The clinic offers testing for HIV, chlamydia, gonorrhea, syphilis, trichomoniasis, bacterial vaginosis, vaginal yeast infection, and genital herpes, along with STI counseling, medical evaluations, and Hepatitis A and B immunizations. Services are available on a sliding-fee scale with insurance assistance and phone interpreters.
Clinic Type
Sexual Health & Family Planning Clinic
Address
Albany County Department of Health STI Clinic, Albany County, NY
Phone
518-447-4589
countyclerk@albanycounty.com
Opening Hours
Tuesday and Thursday Mornings (appointment required)
Services Offered
Insurance & Payment
No one is denied testing or treatment based on ability to pay; sliding-fee scale based on ability to pay; Navigator can assist with obtaining affordable health insurance
Insurance, Sliding-fee scale, Out-of-pocket, Navigator assistance, Testing free if applicable (not denied due to ability to pay)
Languages Spoken
Pricing
FAQs
Who is eligible to be seen in the STI clinic?
Anyone 12 years of age or older, who is a resident of Albany County, or a student attending college in Albany County; parental consent not required for individuals under 19.
Is parental consent required for minors?
Parental consent is not required for individuals under the age of 19.
What infections are tested for?
HIV (rapid test, results at time of visit), chlamydia, gonorrhea, syphilis, trichomoniasis, BV, vaginal yeast infection, genital herpes.
What are the clinic hours?
Clinic hours are Tuesday and Thursday mornings. Appointments require calling (518) 447-4589.
How do I schedule an appointment?
Call (518) 447-4589 to schedule.
Do you accept insurance?
We accept most insurance plans.
What if I am uninsured?
There is a sliding-fee scale based on ability to pay; Navigator can assist with getting health insurance.
Will I be charged or denied testing because of inability to pay?
No one is denied testing or treatment based on ability to pay.
What types of STI testing are offered?
HIV (rapid test, results available at time of visit), chlamydia, gonorrhea, syphilis, trichomoniasis or trich (women only), bacterial vaginosis or BV, vaginal yeast infection, and genital herpes.
Do you provide interpreters?
Yes, interpreters by phone are available for patients who cannot speak English.
What is the check-in process?
Check-in at the registration desk; you will be given a number and will be called by your number to protect privacy.
What happens after I get my test results?
If tests are positive, clinic staff will contact you by phone and provide next steps. If negative, we do not call.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Ratings.MD: 4.8/5 (Phoebe Urology) (53 reviews)
- Yelp: 3.3/5 - 5.0/5 (Varies by location) (Varies)
Patients praise
- Professional and knowledgeable medical practitioners
- Effective communication and explanation of diagnoses and procedures
- Access to free or low-cost services for diverse populations
- Helpful, courteous, and polite staff in some departments
Common complaints
- Long wait times for appointments and walk-ins
- Perceived unprofessional or unpleasant staff interactions
- Difficulty getting timely updates on appointment status
"Worst experience I’ve ever had. My appt was at 1 it’s 4:30 and I still haven’t been seen. staff says I’ll need to wait another hr before I can be seen or if I want to reschedule. Very unprofessional."
— LocalityBiz (Planned Parenthood Albany)"The Dr and staff were very professional and enlightening and treated me with the upmost respect"
— Ratings.MD (Phoebe Urology of Albany)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- New pharmacy opens on Madison Avenue in Albany — Sep 11, 2025
- Albany Medical Center Welcomes HIV Medicine Specialist Dr. Brittany Tayler - Albany Med Health System — Nov 7, 2025
- 579 Troy Schenectady Rd - Latham, NY | Quest — Apr 28, 2026
- Samaritan InterCommunity Health Clinic Provides Greater Access, Personalized Care for Members - InterCommunity Health Network CCO — Jul 11, 2025
- Infectious Disease Specialist Dr. Benjamin Tack Joins Albany Medical Center - Albany Med Health System — Oct 7, 2025
Information sourced from the clinic's website as of July 11, 2026.
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