Russell Medical
Emergency Medicine • Alexander City, AL
Clinic Type
Emergency Medicine
Address
Alexander City, Alabama (near Lake Martin)
Phone
(256) 329-6717
michelle@mainstreetalexandercity.org
Opening Hours
Urgent Care: open Monday – Friday, 10:00 am to 6:00 pm (as per Russell Medical Urgent Care section)
Emergency Care
Yes (Emergency Medicine clinic)
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 stars (3,847 reviews) (3,847)
- Healthgrades: 71% recommend (patient experience rating 3% higher than national average)
- US News & World Report: 88% recommend
- Facebook: 80% recommend (527)
Patients praise
- Professional and caring nursing staff
- Compassionate patient care
- Clean and well-maintained facilities
- Efficient check-in processes for some procedures
Common complaints
- Communication issues regarding scheduling and surgery delays
- Perceived rudeness or dismissiveness from some staff in the emergency department
"Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great. They were caring and compassionate yet provide the medical care my wife required."
— Birdeye review"I love this place. They have the best people and great facilities. The only thing they could improve is their communication with their patients. I laid on my gurney for 4 hours without anyone ever updating me on when I would go into the operating room."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Tallapoosa County | Alabama Department of Public Health (ADPH) — Apr 7, 2026
- Urgent Care in Alexander City, AL - Russell Medical — May 31, 2026
Information sourced from the clinic's website as of July 10, 2026.
Comparing your options?
See other emergency medicine clinics in Alexander City, or search the full directory by insurance, ratings, and more.