Russell Medical
Emergency Medicine • Alexander City, AL • Since 1923
About
Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.
Clinic Type
Emergency Medicine
Address
Alexander City, Alabama
Phone
256-329-7100
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Emergency Care
Emergency Medicine
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye (aggregated): 4.6/5 stars (3,847 reviews)
- Medicare/CMS HCAHPS: 3/5 stars (CMS HCAHPS based) (223 completed surveys)
- Vivian Health: 3.7/5 stars (11 reviews)
Patients praise
- caring and professional nursing staff
- high patient willingness to recommend the facility (ranging from 71% to 88% in various reports)
- good overall patient experience ratings (often rated 9/10 by a significant majority of patients)
Common complaints
- instances of rude or unprofessional behavior, particularly in the emergency department
- occasional shortcomings in doctor communication compared to national averages
"We’ve never had a bad experience. Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great."
— Birdeye user review"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Phillips begins CEO journey, Russell Medical earns top 3 ranking again | Alexander City Outlook | tpimediagroup.org — May 13, 2026
- New resource for parents in crisis unveiled in Alexander City — Jun 24, 2026
- Simulation saves lives at Russell Medical Center - UAB Clinical Simulation — Aug 14, 2025
- Alex City opens baby box at Russell Medical — Jun 24, 2026
- Russell Medical honors volunteers | Alexander City Outlook | tpimediagroup.org — Apr 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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