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Russell Medical

4.6 out of 5 · 3,847 reviews

Home Health Agency • Alexander City, AL • Since 1923

About

Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.

Clinic Type

Home Health Agency

Address

Alexander City, Alabama

Phone

256-329-7100

Email

—

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Advanced imaging
  • specialty care
  • primary care
  • acute care facility
  • not-for-profit healthcare provider

Technology & Equipment

  • advanced imaging
  • technology-enabled care

Team

  • Russell Medical — Organization

Insurance & Payment

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Languages Spoken

  • English

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.6 out of 5 stars (3,847 reviews)
  • U.S. News & World Report: 88% willingness to recommend (N/A)

Patients praise

  • Caring and compassionate nursing staff
  • Professional and attentive medical care
  • Clean facility and well-maintained grounds
  • Strong patient recommendation rates

Common complaints

  • Reports of unprofessional, rude, and dismissive behavior from some staff members in the emergency department

"Staf have always been caring and professional. Most recently, my wife spent 3 days there. The staff on the second floor were great. They were caring and compassionate yet provide the medical care my wife required."

— Birdeye review

"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."

— Yelp review

"Easy to find, great parking, clean office, exceptional staff, fantastic doctor. Pretty much all one can ask for."

— Healthgrades review

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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