Russell Medical
Internal Medicine • Alexander City, AL • Since 1923
About
Russell Medical in Alexander City, Alabama is a nonprofit, acute-care hospital founded in 1923. It offers advanced technology and high-quality care, employing about 120 staff and part of the UAB Health System since January 2020. Accredited by The Joint Commission since 1959, the facility serves east-central Alabama and operates from its Alexander City campus near Lake Martin, with multiple local office addresses in Alexander City.
Clinic Type
Internal Medicine
Address
Alexander City, Alabama
Phone
256-329-7100
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Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 4.6/5 (3,847)
- U.S. News & World Report (Patient Experience): 3/5
- Vivian Health: 3.7/5 (11)
Patients praise
- caring and professional nursing and medical staff
- compassionate patient care
- high patient recommendation rates
- generally positive patient experience ratings relative to national averages
Common complaints
- some reports of rude or unprofessional behavior by ER staff
- isolated incidents of administrative or record-keeping issues
- potential for post-discharge complications according to national benchmarking
"We’ve had numerous experiences with RMC. We’ve never had a bad experience. Staf have always been caring and professional."
— Birdeye user review"Would not recommend a few years ago they lost my record of one of my visits. ER doctor was rude, dismissive and very unprofessional."
— Yelp user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Phillips begins CEO journey, Russell Medical earns top 3 ranking again | Alexander City Outlook | tpimediagroup.org — May 13, 2026
- New resource for parents in crisis unveiled in Alexander City — Jun 24, 2026
- Simulation saves lives at Russell Medical Center - UAB Clinical Simulation — Aug 14, 2025
- Alex City opens baby box at Russell Medical — Jun 24, 2026
- Russell Medical honors volunteers | Alexander City Outlook | tpimediagroup.org — Apr 9, 2026
Information sourced from the clinic's website as of July 10, 2026.
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