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Lake Martin Medical Center

5 out of 5 · 2 reviews

Med Spa • Alexander City, AL

About

Lake Martin Medical Center in Alexander City, Alabama offers primary care including preventive checkups, annual wellness visits, and chronic disease management, along with specialized vascular care for peripheral artery disease, varicose veins, and carotid artery disease. The clinic also operates a med spa providing cosmetic and laser treatments, skin care products, Biote hormone pellets, and a weight loss clinic.

Clinic Type

Med Spa

Address

815 Lee Street, Alexander City, AL 35010

Phone

(256) 212-9300

Email

—

Opening Hours

Mon - Wed 8:00 am - 5:00 pm; Thu - Fri 8:00 am - 12:00 pm; Sat - Sun Closed

Services Offered

  • primary care
  • preventive care
  • annual wellness visits
  • chronic disease management
  • personalized wellness plans
  • vascular health
  • treatment of peripheral artery disease
  • varicose veins
  • carotid artery disease
  • med spa
  • skin care products
  • Biote hormone pellet
  • cosmetic and laser treatments
  • weight loss clinic

Team

  • Dr. Basel Refai — Physician specializing in vascular health

Insurance & Payment

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Languages Spoken

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FAQs

CLINIC HOURS

Mon - Wed 8:00 am - 5:00 pm; Thu - Fri 8:00 am - 12:00 pm; Sat - Sun Closed

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Google My Business (Lake Martin Medical & Vascular Center): 5/5 stars (2 reviews)
  • Birdeye (Russell Medical): 4.6/5 stars (3,847 reviews)
  • Facebook (Russell Medical): 80% recommend (527 reviews)
  • U.S. News & World Report (Russell Medical Center): 88% willing to recommend (Not explicitly stated)

Patients praise

  • Caring, professional, and compassionate staff
  • Efficiency in scheduling and procedures
  • Successful medical outcomes and effective care programs
  • Patient-Centered Medical Home recognition (for Lake Martin Medical Center)

Common complaints

  • Reports of rude, dismissive, or unprofessional behavior from some staff (specific to Russell Medical)

"The staff is very caring and knowledgeable. They have helped me with my wound care and I am finally on the mend!"

— Google My Business Review for Lake Martin Medical & Vascular Center

"We’ve had numerous experiences with RMC. We’ve never had a bad experience. Staf have always been caring and professional."

— Birdeye Review for Russell Medical Center

"ER doctor was rude, dismissive and very unprofessional. The nurse assisting him was helpful."

— Yelp Review for Russell Medical Center

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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