Inova Primary Care
Family Medicine • Alexandria, VA
About
Summary: Steinmetz Medical Associates, P.C. is a private healthcare group based in Alexandria, VA, with three U.S. offices (including its HQ at 1225 Martha Custis Dr, Alexandria). It reports approximately $15 million in annual revenue and a small workforce (2 employees listed). The group is associated with Inova as part of its doctor network. Key contact: 1-703-671-2700. Note: The page title indicates it is listed under Inova’s doctors directory; specific primary care listings for Old Town Alexandria are not provided on this extract. If you’re specifically seeking Inova Primary Care in Old Town Alexandria, this page confirms Steinmetz Medical Associates is in the broader Inova doctor network but does not detail whether they operate a primary care practice at that exact Old Town location. For precise services and exact location, consider contacting Inova or visiting the Inova doctors directory.
Clinic Type
Family Medicine
Address
325 S Washington St
Phone
703-683-7220
SpecialEvents@inova.org
Opening Hours
Mon 7:30AM-5:00PM; Tue 7:30AM-5:00PM; Wed 7:30AM-5:00PM; Thu 7:30AM-5:00PM; Fri 7:30AM-5:00PM; Extended Scheduling Hours by Phone: Mon-Fri 7 a.m.–6:30 p.m.; Sat 8 a.m.–4:30 p.m.
Telehealth
Inova Primary Care Virtual Visits available
Emergency Care
Emergency Room wait times page referenced (not a direct service offer at clinic)
Services Offered
Insurance & Payment
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Languages Spoken
FAQs
Does Inova Primary Care - Old Town offer extended scheduling hours by phone?
Yes. We have extended our call-in scheduling hours, and our team members are ready to assist you: Monday - Friday, 7 a.m. to 6:30 p.m.; Saturday, 8 a.m. to 4:30 p.m.
What services are offered at Inova Primary Care - Old Town?
Primary care for adults (18+), geriatric care, annual preventive exams, general health maintenance, check-ups, prescription refills, and specialist referrals. Behavioral health services are available at this location.
What are the hours for the clinic itself?
Mon-Fri 7:30AM-5:00PM (and extended phone scheduling hours as listed).
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Inova Official Website: 4.7 out of 5 (based on 7,370 ratings) (7370 ratings, 3386 comments)
- Top-Rated Health: 2.3 out of 5 (62 reviews)
Patients praise
- Knowledgeable and attentive physicians
- Thorough examinations and professional bedside manner
- Convenience of on-site lab services
Common complaints
- Unprofessional and rude front desk staff
- Billing issues and concerns about charges
- Difficulties with appointment scheduling and cancellations
"Great visit with Dr. Dhakal. She and the entire Office Staff were professional, kind and welcoming. Dr. Dhakal is thorough, understanding and doesn't rush you."
— MapQuest User Review"The front desk is beyond unprofessional and they DO NOT care about the patients. It's clear they are only their for pay."
— MapQuest User Review"Dr. Sharon Malcom is great. Good bedside manner, helpful, and a good listener. She provides a through examination and has great referrals for things that go..."
— Yelp User ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Inova Oakville Facility Sees 40K Patient Visits In First Year | Old Town Alexandria, VA Patch — Dec 2, 2025
- Inova Health Center in Oakville celebrates one-year anniversary | ALXnow — Dec 3, 2025
- One Team, Lasting Impact: How Collaboration Made… | DPR Construction — Jan 5, 2026
- Inova Health Center – Oakville – Atelier Ten — Apr 28, 2026
- A primary care expansion built on more than hiring: Inova shares the time (and the playbook) — Jan 7, 2026
Information sourced from the clinic's website as of July 11, 2026.
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