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Primary Care in Allen, TX | Baylor Scott & White Health

Primary Care • Allen, TX

About

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Clinic Type

Primary Care

Address

801 E Plano Pkwy Ste 160, Plano, TX, 75074

Phone

469.800.6230

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.bswhealth.com/locations/service-area/allen-tx/primary-care

Services Offered

primary care
annual physicals
immunizations (flu shots and travel medicine)
new prescriptions
sore throat
cold or flu symptoms
back pain
minor injuries and possible broken bones
preventive health services (mammograms, colorectal screenings)
diabetes/hypertension/hyperlipidemia/chronic condition management
walk-in hours
online scheduling
virtual care appointments

Insurance & Payment

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Languages Spoken

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FAQs

What locations are included under Primary Care in Allen, TX?

Multiple Baylor Scott & White primary care locations in Allen, TX area and surrounding locations (e.g., Craig Ranch, McKinney, Sachse, South Frisco, The Star, etc.).

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Birdeye (BSW Primary Care - McKinney): 4.9/5 stars (698 reviews)
Better Business Bureau (BSW Health): 1.44/5 stars ((Based on BBB customer reviews))
Listen360 (BSW Medical Center - Frisco): 9.7/10 (average) (9,005 ratings)

Patients praise

Professional and compassionate medical staff, including doctors and nurses
Effective and thorough patient care during appointments and procedures
Accommodating efforts for patients with specific needs or anxieties

Common complaints

Frustrations with front office staff communication and unresponsiveness
Complexities and disputes regarding medical billing and coding
Difficulty scheduling appointments or reaching doctors directly

"We really like Dr Tran as PCP. She is thorough, direct, and amazingly explanatory. The office staff are friendly."

— Yelp (BSW Primary Care - Craig Ranch)

"I am extremely disappointed by the unprofessional and careless behavior of the front office staff at this location... The dismissive attitude and lack of urgency are unacceptable."

— LocalityBiz (BSW Primary Care - South Frisco)

"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."

— Better Business Bureau (BSW Health)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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