Otolaryngology in Altoona, PA - Find a UPMC Provider
Ear, Nose & Throat (ENT) • Altoona, PA
About
Summary: - Key facts: formed in 2004 from Altoona and Bon Secours-Holy Family hospitals; two acute-care campuses (Altoona and Bon Secours); governed by a volunteer board; about 136 employees; part of UPMC with multiple regional offices in Altoona. - Services and scope: extensive health care network with over 20 counties served, 200+ years of experience in care, more than 300 physicians, 4,000 caregivers, and 600 volunteers. - Contact and access: main Altoona locations at 2500 Seventh Avenue and 620 Howard Avenue (HQ); general contact via info@altoonaregional.org and phone numbers 814-889-2011, 412-647-8762, 800-533-8762. - Open positions include multiple PA/CRNP roles in cardiology and trauma/general surgery, indicating active recruitment. - Tech and services: hospital–level operations with standard medical technologies and systems (e.g., doppler, Siemens equipment) under the UPMC umbrella. Note on your query: For Otolaryngology in Altoona, PA within UPMC, you may want to search for UPMC Altoona ENT providers or visit the UPMC Altoona ENT/Head & Neck page to find a local ENT physician or to request an appointment.
Clinic Type
Ear, Nose & Throat (ENT)
Address
800 South Logan Boulevard, Hollidaysburg, PA 16648
Phone
814-889-4300
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- UPMC Provider Site (Courtney Taylor Chamberlain, PA-C): 4.8/5 (44 reviews)
- UPMC Provider Site (Rachel DeStefano, PA-C): 4.9/5 (68 reviews)
- WebMD Care (Dr. Stephen Wall): 5.0/5 (24 ratings)
- UPMC Provider Site (Dr. Elliott J. Bilofsky): 4.6/5 (283 reviews (aggregated))
- UPMC Provider Site (Dr. Yi How Kao): 4.5/5 (13 reviews)
- Healthgrades (Dr. Richard Howells II): 4.0/5 (16 reviews)
Patients praise
- Providers described as professional, kind, and knowledgeable
- Clear and thorough explanations of medical conditions and treatment plans
- Effective post-procedure care and attentiveness to patient history
- Highly recommended for ear, nose, and throat concerns
Common complaints
- Difficulties with office communication and returning phone calls
- Reports of medical procedures not meeting expectations or leading to further issues
- Some patients felt dismissed regarding post-procedure pain or concerns
"The doctor and the pA were very kind. They explained procedures and options very well. I appreciate their care and will recommend them to others."
— UPMC Provider Patient Review"Rachel Destafano is the best ENT I've ever had and I have went through 4 other ENT's before finding her and I travel a good hour or more just to see her bc she out performs others in her field."
— UPMC Provider Patient Review"Their office is HORRIBLE communicating. You can NEVER get anyone on the phone and they don’t return messages."
— Healthgrades Patient Review (Dr. Richard Howells II)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other ear, nose & throat (ent) clinics in Altoona, or search the full directory by insurance, ratings, and more.