UPMC Altoona Ear, Nose & Throat
Ear, Nose & Throat (ENT) • Altoona, PA
About
Summary: It operates two hospital campuses (Altoona Hospital Campus and Bon Secours Campus) with a combined 497 beds, more than 200 years of healthcare experience, 300+ physicians, ~4,000 caregivers, and 600 volunteers. Headquartered in Altoona, it serves over 20 Central Pennsylvania counties. Key leadership includes President Fred Thursfield and Director of Quality Management Sandra Kozielec. The system is active, nonprofit, and part of UPMC, with 136 employees and multiple open positions (including roles in Cardiology, Trauma/General Surgery, and EN&T-related areas). Contact: info@altoonaregional.org; main phones 814-889-2011, 412-647-8762, 800-533-8762. Locations include 2500 Seventh Ave, 620 Howard Ave (HQ), Altoona, PA 16601-16602.
Clinic Type
Ear, Nose & Throat (ENT)
Address
UPMC Outpatient Center, 800 S. Logan Blvd., Suite 3100, Hollidaysburg, PA 16648
Phone
814-889-4300
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- UPMC Provider Profile (Dr. Elliott J. Bilofsky): 4.6 out of 5 stars (280 ratings, 48 reviews) (48 reviews)
- UPMC Provider Profile (Courtney Taylor Chamberlain, PA-C): 4.8 out of 5 stars (226 ratings, 44 reviews) (44 reviews)
- UPMC Provider Profile (Dr. Yi How Kao): 4.7 out of 5 stars (39 ratings, 10 reviews) (10 reviews)
- UPMC Provider Profile (Dana M. Harris, PA-C): 4.9 out of 5 stars (118 ratings, 40 reviews) (40 reviews)
- UPMC Provider Profile (Rachel DeStefano, PA-C): 4.9 out of 5 stars (236 ratings, 68 reviews) (68 reviews)
Patients praise
- Providers and physician assistants are frequently described as thorough, kind, and compassionate
- Clear explanations of procedures, conditions, and treatment options are often praised
- Positive experiences with pediatric patients noted frequently
- Efficient and professional office staff and appointment management
Common complaints
- Some reports of perceived arrogance or irritation by certain providers
- Instances of patients feeling dismissed or that concerns were not fully addressed
- Occasional reports of argumentative behavior or lack of personal attention
"Dr. Bilofsky was wonderful . I was very pleased with every aspect of my visit!"
— UPMC Patient Review"Both the doctor and the pA were very kind. They explained procedures and options very well."
— UPMC Patient Review"Rachel Destafano is the best ENT I've ever had and I have went through 4 other ENT's before finding her and I travel a good hour or more just to see her bc she out performs others in her field."
— UPMC Patient ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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