Internal Medicine in Amherst, MA - Primary Care | Physicians
Internal Medicine • Amherst, MA
Clinic Type
Internal Medicine
Address
150 Infirmary Way, Amherst, MA 01003
Phone
413-577-5000
mghpfr@mgb.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Mass General Brigham (Dr. Denise A. Spence): 4.7/5 (425 ratings (148 reviews))
- Healthgrades (Dr. Michelle Duffelmeyer): 4.3/5 (3 reviews)
- WebMD (Dr. Emily Marsters): 3.0/5 (13 ratings)
- Healthgrades (Dr. Leora Cohen-McKeon): 3.4/5 (5 reviews)
- Healthgrades (Dr. Jessica Bossie): 3.7/5 (Not explicitly stated)
Patients praise
- Some patients find specific physicians caring, kind, and knowledgeable
- Appreciation for thorough medical testing and clear explanations when they occur
- Positive experiences with staff courtesy and demeanor in certain practices
Common complaints
- Perceived lack of listening or empathy from providers
- Appointments feeling rushed or disorganized
- Concerns over diagnostic accuracy or medical decision-making
- Staff issues, including high turnover and unresponsiveness
- Difficulty with follow-up communication and referrals
"Care provider is always in a rush. The care provider never seems to actually be listening."
— Mass General Brigham (Dr. Denise A. Spence)"She is very kind, caring and concerned about whatever is bothering me. She doesn't rush the visits."
— Healthgrades (Dr. Jessica Bossie)"Dr. Bradshaw has been the best primary care doctor that I have had in 15 years... He has been kind, understanding and respectful."
— Healthgrades (Dr. Jared Bradshaw)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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