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Mental Health | Amherst, MA - Official Website

Mental Health Counseling • Amherst, MA

Clinic Type

Mental Health Counseling

Address

70 Boltwood Walk, Amherst, MA 01002

Phone

413-259-3077

Email

info@amherstma.gov

Opening Hours

Not published — contact the clinic to confirm hours.

Emergency Care

Emergency Services: Dial 911

Services Offered

  • Local Mental Health Services
  • Counseling
  • Psychiatry
  • Mental health recovery
  • Child and adolescent services
  • Developmental services
  • Brain injury services
  • Shelter and housing
  • Vocational services
  • Addiction services

Team

  • Massachusetts Department of Public Health (DPH) — Resource/Referral
  • Mental Health America — Resource
  • National Alliance on Mental Illness (NAMI) — Resource

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Handel Behavioral Health (General aggregation): 4.7/5 (56 reviews)
  • Cambridge Biotherapies (General aggregation): 5.0/5 (11 reviews)
  • Walden Behavioral Care (Google Reviews): 3.86/5 (7 reviews)

Patients praise

  • warm, empathetic, and professional clinicians
  • effective therapeutic outcomes for many clients
  • welcoming and comfortable clinic environments
  • robust emergency and crisis support services

Common complaints

  • inconsistent scheduling responsiveness
  • difficulty reaching staff promptly
  • perceived lack of specialization for certain conditions (e.g., eating disorders)
  • capacity constraints at university-affiliated counseling centers leading to referral to external providers

"Jordan's support has been invaluable in helping me navigate my emotional and mental health challenges. Jordan is the perfect choice if you're looking for a therapist who genuinely cares and is exceptionally skilled."

— Handel Behavioral Health Review

"From reception to infusion to post-infusion care, the staff are caring professionals who came to know you personally and treat you with consideration."

— Cambridge Biotherapies Review

"I know my story is not unique. I have heard stories of medications being mixed up, students that feel overwhelmed being told to transfer, countless students getting lost in the shuffle..."

— The Amherst Student (University counseling feedback)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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