Handel Behavioral Health
Mental Health Counseling • Amherst, MA • 1 location in Amherst (and other MA locations listed on site) locations
About
Handel Behavioral Health in Amherst, MA offers outpatient mental health services including individual therapy, child and play therapy, teen and adolescent therapy, couples and marriage counseling, family therapy, psychiatry and medication management, life coaching, and online therapy for Massachusetts residents. Located at 21 & 29 Pray Street, the clinic provides in-person and telehealth counseling using evidence-based approaches such as cognitive behavioral therapy, dialectical behavior therapy, and internal family systems therapy.
Clinic Type
Mental Health Counseling
Address
21 & 29 Pray St., Amherst, MA 01002
Phone
413-343-4357
clientcare@hbhtherapy.com
Opening Hours
8:00AM - 7:00PM
Telehealth
Available for Massachusetts Residents
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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Current Offers
Same/Next-day appointment availability
FAQs
What services are offered at Handel Behavioral Health in Amherst?
Outpatient mental health services including Individual Therapy, Child Counseling and Play Therapy, Teen and Adolescent Therapy, Couples and Marriage Counseling, Family Therapy, Psychiatry and Medication Management, Life Coaching, and Online Therapy (Telehealth) for Massachusetts Residents, plus In-Person Counseling at the Amherst location.
Social Media
What Patients Say
Overall sentiment across review platforms: mixed
- Handel Behavioral Health (aggregated): 4.7/5 stars (56 reviews)
- WebMD (Dr. Nora Schwartz-Martin): 4.0/5 stars (6 ratings)
- US News Doctors (Dr. Barry L. Farber): 3/5 stars (6 reviews)
- Healthgrades (Dr. Kim Gaitskill): 5.0/5 stars (3 reviews)
Patients praise
- Highly skilled and compassionate individual clinicians reported in private settings
- Ease of communication and professionalism at some private behavioral health practices
- Improved integration of care methods like group therapy and workshops in institutional settings
Common complaints
- Difficulty accessing consistent care and long wait times for new patients at institutional centers
- Limited capacity or scope of services for some institutional centers leading to redirection of patients
- Concerns over billing practices and communication in private practices
"I cannot recommend Handel Behavioral Health (and especially my therapist, Jordan Castonguay) highly enough! ... Her skill and professionalism have been evident throughout my therapy journey."
— Handel Behavioral Health Review"Quite possibly the worst therapist in existence. ... Any doubts I had as to his parasitic money grubbing nature were removed when after I told him I no longer wanted his services and he sent me a bill for appointments beyond that date."
— High Street Therapy Associates Inc Review"I was essentially told that my struggles were not serious enough to merit any further appointments, and that I should come back in case of emergency."
— Student experience regarding the Counseling CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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