Mental Health | Amherst, MA - Official Website
Psychology • Amherst, MA
Clinic Type
Psychology
Address
70 Boltwood Walk, Amherst, MA 01002
Phone
(413) 259-3077
info@amherstma.gov
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Services: Dial 911; National Suicide Prevention Lifeline: 1-800-273-8255; Crisis Text Line: Text HOME to 741741; Massachusetts Behavioral Health Helpline: 833-773-2445; Massachusetts Overdose Prevention Helpline: 1-800-972-0590
Services Offered
Team
Insurance & Payment
—
Languages Spoken
—
FAQs
What services does the Amherst Public Health Department provide for mental health?
The department provides information and connections to supportive services for emotional well-being, whether for oneself or a loved one.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trustindex.io (Handel Behavioral Health): 4.8/5 (Multiple reviews on Trustindex)
- BeFitHealthClubs (Handel Behavioral Health): 56 reviews (positive aggregate) (56)
- Birdeye (Audrey Hall/Amherst Psychiatric): 4.0/5 (4)
- USCompanies (High Street Therapy Associates): Mixed/Low (9)
Patients praise
- Compassionate and attentive clinicians
- Warm and safe environment for sensitive discussions
- Effective, goal-oriented therapy sessions
- Highly valued community resources and support services
- Strong commitment to financial transparency in charitable organizations
Common complaints
- Inconsistent scheduling responsiveness
- Difficulty reaching team members promptly
- Reports of unprofessional or abusive interactions with specific providers
- Complaints about billing practices and insurance acceptance
- Occasional reports of feeling disrespected at community resource centers
"From the very first session, Jordan's calming presence and compassionate demeanor made me feel at ease. She has an incredible ability to listen empathetically and understand my concerns deeply."
— BeFitHealthClubs review for Handel Behavioral Health"I had Audrey Hall while I was a patient at Amherst Psychiatric. Audrey, was completely abusive. When the medical protocol she had me on wasn't working, she told me that she spoke with Dr. O'Connor and they were going to "kick me out of the practice.""
— Birdeye review for Audrey Hall"Quite possibly the worst therapist in existence. I saw the guy for about 2 months, during the course of which I got the overwhelming sense that his primary objective was to keep you coming back as all of his advice seemed geared towards this end."
— USCompanies review for High Street Therapy AssociatesSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Amherst’s Movement and Mentoring program gives students an early-morning boost - Massachusetts Municipal Association (MMA) — Feb 12, 2026
- Around Amherst: Morning Movement and Mentoring program honored for innovation - Amherst Bulletin — Feb 13, 2026
- Town’s Morning Movement and Mentoring Program Wins Award for Innovation - Amherst Indy — Jan 31, 2026
- Amherst school officials revisit ‘blue room’ policies amid parent concerns - Daily Hampshire Gazette — Mar 17, 2026
- Progress Report on Town’s Implementation of Community Safety Working Group’s Recommendations - Amherst Indy — Oct 17, 2025
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other psychology clinics in Amherst, or search the full directory by insurance, ratings, and more.