Andover Eye
Ophthalmology • Andover, MA • Since 1974
About
Andover Eye: Home – Summary - What it is: Andover Eye Associates (AEA) is an ophthalmology practice offering comprehensive eye care, including cataract surgery, glaucoma management, retina services, dry eye treatment, neuro-ophthalmology, myopia management, and clinical research opportunities. - Location: Andover, Massachusetts. - Contact: 978-475-0705. - Key details: Founded in 1974; operates as a self-owned Research Services company with about 6 employees; headquarters in Andover, MA; alias AEA; LinkedIn: linkedin.com/company/andover-eye. - Primary focus: Clinical eye care and related ophthalmic services, with opportunities for clinical research.
Clinic Type
Ophthalmology
Address
138 Haverhill St, Suite 104, Andover, Massachusetts 01810, US
Phone
+1-978-475-0705
info@andovereye.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Commitments
What Patients Say
Overall sentiment across review platforms: mixed
- Google My Business: 4.5/5 (224)
- Yelp / Yahoo Local / TrustReviewers: 2.7/5 to 3.0/5 (11 to 36)
Patients praise
- Highly skilled and thorough physicians, particularly Dr. Terry Chin
- Courteous and helpful staff in the optical shop/frame center
- Comprehensive and professional eye care services
- Clean, well-organized, and accessible office facility
- Effective handling of urgent eye care needs
Common complaints
- Long wait times for appointments
- Concerns regarding front desk professionalism and communication
- Issues with scheduling and appointment cancellations
- Occasional billing or fee-related complaints
"Highly skilled team of Ophthalmologists and optometrists who are also innovators and researchers in eye health. Dr. Terry Chin saved my vision by recommending a renowned retinal surgeon when I..."
— Carole R. (Yahoo Local/Yelp)"I really appreciate Dr Chin's service...However, I have to leave a 1 star review as I don't appreciate the help I've received from the front desk. The conversations I've had with them, have always portrayed a sense of entitlement."
— TrustReviewers.com ReviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Andover Eye Associates Announces 1,638 Data Breach - EKSM — Feb 18, 2026
- Massachusetts ophthalmology practice suffers data incident - Becker’s ASC — Jan 14, 2026
- A Vision for the Future: Andover Family Optometry Celebrates Grand Opening at Heritage at Andover - The Heritage — Aug 14, 2025
- Eyes Down support group launches for people with sight loss | Andover Advertiser — May 25, 2026
- New Monthly Meet-Up for Visually Impaired People Launches in Andover – Love Andover & 95.9FM Andover Radio — May 6, 2026
Information sourced from the clinic's website as of July 11, 2026.
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