Otolaryngology Clinic | Taubman Center - Michigan Medicine
Otolaryngology (ENT) • Ann Arbor, MI
About
The Otolaryngology Clinic at Taubman Center in Ann Arbor, Michigan treats conditions affecting the head, neck, ears, nose, and throat. The clinic offers specialized programs including the Complex Airway Intervention & Reconstruction Program, Head & Neck Cancer Program, Michigan Sinus Program, and Skull Base Program, along with ear surgery, skull base surgery, and electrophysiology services.
Clinic Type
Otolaryngology (ENT)
Address
1500 E Medical Center Dr Floor 1 Reception A, Ann Arbor, MI 48109-5312
Phone
734-936-8051
mzedro@med.umich.edu
Opening Hours
Mon-Fri: 8am-5pm
Services Offered
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: positive
- Michigan Medicine Profile - Dr. Norman Hogikyan: 5/5 (227 reviews)
- Michigan Medicine Profile - Dr. Scott Mclean: 5/5 (427 reviews)
- Michigan Medicine Profile - Dr. Jeffrey Stanley: 4.9/5 (220 reviews)
- U.S. News - Dr. Melissa Pynnonen: 3/5 (28 reviews)
Patients praise
- Highly praised for bedside manner and kindness
- Providers are described as knowledgeable, thorough, and informative
- Patients report feeling heard and supported in their care plans
- Expressed trust in surgical expertise and medical advice
Common complaints
- Reports of feeling rushed during appointments
- Complaints of dismissive or condescending communication styles from some providers
- Occasional lack of constructive treatment plans
"This U of M Hospital and the provider, Dr. Hogikyan are well above and beyond excellent in all aspects. The respect, information, treatment, and personal interaction is incredible..."
— Michigan Medicine patient review for Dr. Norman Hogikyan"Instead of being met with empathy or reassurance, the interaction felt rushed and dismissive... I did not feel heard or respected as a patient."
— Healthgrades review for Dr. Melissa Pynnonen"Dr. McLean is always 'present' when he enters the room to evaluate my dad. He is attentive and demonstrates a caring relationship."
— Michigan Medicine patient review for Dr. Scott McleanSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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