Family Medicine Providers in Ann Arbor, MI | Trinity Health Michigan
Primary Care • Ann Arbor, MI • Since 1994
About
Summary: Trinity Health IHA Medical Group (Integrated Health Associates) is a nonprofit, multi-specialty medical group headquartered in Ann Arbor, MI, founded in 1994. It employs over 3,000 staff with nearly 1,000 providers across 100+ practice locations in Southeast Michigan, delivering more than one million patient visits annually. The group offers extensive Family Medicine services among many specialties, with convenient access to care, extended hours, and online appointment tools. It is recognized as Metro Detroit’s Top Physician Group by Consumer Reports and operates under the guiding principle “our family caring for yours.” For family medicine in Ann Arbor, primary contact is Trinity Health IHA Medical Group, based in Ann Arbor with locations serving the region. Phone: 844-237-3627. Homepage: trinityhealthmichigan.org.
Clinic Type
Primary Care
Address
24 Frank Lloyd Wright Dr, Ann Arbor, Michigan 48105, US
Phone
1-844-237-3627
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Trinity Health Official Provider Pages: Generally high (often 4.8 to 4.9 out of 5 stars) on official health system provider profiles (Hundreds of ratings per provider typically recorded on the health system website)
- Third-party review platforms (e.g., BirdEye, LocalityBiz): Varies significantly on third-party review sites, ranging from highly positive to very negative (Varies by specific clinic or department location (often 30-850+ reviews))
Patients praise
- High ratings for individual providers (many averaging 4.8-4.9 stars)
- Patients frequently describe providers as good listeners, professional, and knowledgeable
- Appreciation for clear explanations of medical care and treatment plans
- Positive long-term relationships with specific primary care physicians
Common complaints
- Concerns regarding billing practices and insurance coverage issues
- Reports of dismissive, condescending, or unprofessional behavior by some medical staff and providers
- Difficulty with front desk and administrative communication, including long wait times and unhelpful interactions
- Complaints about restrictive policies regarding appointment punctuality and referrals
"Dr. Bruderly has been my doctor for years and I get the best care. He explain everything so I can understand. I am very happy with him and the staff."
— Verified patient review on Trinity Health provider page"Dr. O'Neill is professional but very easy to talk to, listens to your questions and provides clear answers."
— Verified patient review on Trinity Health provider page"I am transferring my care to another office. I feel like all they want to do is bill my insurance... The providers don’t seem like they really want to help anyone."
— Patient review on BirdEyeSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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