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Our Practice

4.7 out of 5 · 1,066 reviews

Pediatrics • Arlington Heights, IL

About

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Clinic Type

Pediatrics

Address

—

Phone

630-285-1530

Email

ServiceDeskMyChart@luriechildrens.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.paahmd.com/

Services Offered

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Team

  • Dr. Lalaine Vitug-Pacis (Dr. VP), Board-certified pediatrician; Rush University Medical College graduate; Chief Resident at Rush; Chair of Pediatrics at Northwest Community Hospital; affiliated with Ann and Robert H. Lurie Children’s Hospital; Chicago Parent Magazine “Favorite Kids Doc” — Physician
  • Dr. Kiera Iannantuoni, Graduate of Washington University in St. Louis (summa cum laude, Phi Beta Kappa); medical degree from University of Illinois College of Medicine; pediatric residency at University of Chicago Children’s Hospital; Senior Resident of the Year; joined PRAH in 2003 — Physician
  • Dr. Rosanne Kason, University of Illinois B.S. in biochemistry (magna cum laude); medical degree from University of Chicago Pritzker School of Medicine; pediatric residency at University of Michigan’s C.S. Mott Children’s Hospital; Carol G. Ragsdale, MD award recipient; served on Quality Improvement Committee at Northwest Community Hospital — Physician
  • Dr. Melissa Turner, Pediatrician; University of Notre Dame undergraduate with numerous academic awards; specializes in empowering parents with guidance and evidence-based pediatrics — Physician

Insurance & Payment

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Languages Spoken

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What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Orthodontic Experts Arlington Heights): 4.7/5 stars (1,065 reviews)
  • Healthgrades (Practice): 1.0/5 stars (1 review)

Patients praise

  • Professional and skilled clinical staff
  • Compassionate and patient-focused care, particularly for children and anxious patients
  • Effective and high-quality dental treatments (e.g., veneers, implants, cleanings)
  • Welcoming, clean, and calming office environments
  • Efficient and clear communication regarding treatment plans

Common complaints

  • Billing issues and collection notices
  • Poor customer service and unprofessional/rude staff communication
  • Lack of responsiveness to patient complaints
  • Challenges with insurance verification and billing procedures
  • Concerns about treatment quality and communication during consultations

"Worst Billing Department EVER. The billing department will send you to voicemail or hang up on you rather then work out the issue with you."

— Healthgrades user review

"Dr. Engelberg did a full set of veneers on me about eight years ago, and he did the BEST job! ... I did TONS of research before making the decision to go with him, and he definitely earned his 5-star rating."

— AH Smiles patient testimonial

"I started off as an anxious patient due to having horrible experience prior to finding Handcrafted Smiles. I needed emergency dental work and they were extremely accommodating... At no point did I feel rushed or dismissed of my concerns."

— Handcrafted Smiles patient testimonial

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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