
Family Practice Group
Family Practice • Arlington, MA • 1 (implied by Arlington-focused page) locations
About
Family Practice Group, P.C. is a private primary care medical practice based in Arlington, MA, delivering comprehensive family medicine and disease-prevention services. Key details: - Location: HQ and four offices in Arlington, MA (including Suite 1-A and 11 Water St). - Services: Primary care with emphasis on healthy lifestyle promotion, disease prevention, and telehealth visits; offers patient resources and lab/test billing support. - Contact: Main phone numbers (781) 648-0234 / (781) 648-9700; website fpgcares.com. - Size & finances: ~15 employees; annual revenue ~$12.24 million (private company). - Leadership: Director of Clinical Operations Sarah Desmond; health coaching program co-founder Abigail McIntosh.
Clinic Type
Family Practice
Address
Arlington, MA (location implied by Arlington in title)
Phone
(781) 648-9700
—
Opening Hours
Mon-Fri 7:30am–5:00pm; Sat 9:00am–12:00pm
Website
Telehealth
Not provided in text
Emergency Care
Not provided in text
Services Offered
Technology & Equipment
Team
Insurance & Payment
Not provided in text
Cash, Credit/Debit cards, Insurance billing (verifiable via patient portal and contact), Not provided in text
Languages Spoken
Current Offers
New patient welcome — null (expires null)
FAQs
Make an Appointment
Request an appointment through MyChart
Awards & Accreditations
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Zocdoc (Arlington, MA): 4.95/5 (237 verified reviews)
- Healthgrades (Dr. Turney, Arlington, TX): 4.7/5 (117 ratings)
- Lake Arlington Family Medicine: 4.6/5 (347 reviews)
- Arlington Family Practice (Arlington, MA) website: 4.95/5 (302 reviews)
Patients praise
- Compassionate and attentive individual physicians and PAs
- Thorough medical care and attentive listening during appointments
- Efficient and professional staff in some specific instances
- Good bedside manner and patient-centered communication
- Convenient scheduling and accessibility once patients are established
Common complaints
- Poor administrative and front-office communication
- Difficulties with medication refills and pre-authorizations
- Long wait times on the phone and for appointments
- Unhelpful or rude customer service staff
- Complaints regarding records transfers and continuity of care
"What they are doing is textbook medical abandonment... The worst part about my whole experience is the flippant attitude of the practice and its staff regarding the situation."
— Vitals (Family Practice Group, MA)"Kind and caring staff. Worked my daughter in when our own PCP wouldn't. He was everything you want in a doctor: efficient, kind, and interested."
— Healthgrades (Dr. Karakourtis, TX)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Laura Zucker, MD MPH | FPG - Family Practice Group — Oct 5, 2025
- Mara Farcasanu, MD | FPG - Family Practice Group — Sep 27, 2025
- Betsy Shor PA-C | FPG - Family Practice Group — Jul 22, 2025
Information sourced from the clinic's website as of July 11, 2026.
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