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Family Practice Group

4.6 out of 5 · 347 reviews

Family Practice • Arlington, MA • 1 (implied by Arlington-focused page) locations

About

Family Practice Group, P.C. is a private primary care medical practice based in Arlington, MA, delivering comprehensive family medicine and disease-prevention services. Key details: - Location: HQ and four offices in Arlington, MA (including Suite 1-A and 11 Water St). - Services: Primary care with emphasis on healthy lifestyle promotion, disease prevention, and telehealth visits; offers patient resources and lab/test billing support. - Contact: Main phone numbers (781) 648-0234 / (781) 648-9700; website fpgcares.com. - Size & finances: ~15 employees; annual revenue ~$12.24 million (private company). - Leadership: Director of Clinical Operations Sarah Desmond; health coaching program co-founder Abigail McIntosh.

Clinic Type

Family Practice

Address

Arlington, MA (location implied by Arlington in title)

Phone

(781) 648-9700

Email

—

Opening Hours

Mon-Fri 7:30am–5:00pm; Sat 9:00am–12:00pm

Telehealth

Not provided in text

Emergency Care

Not provided in text

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Chronic disease management
  • Care for acute illness
  • Well visits
  • Lab services (implied by preventive and records access)
  • Referrals to specialists (assistance with referrals)

Technology & Equipment

  • MyChart patient portal
  • Electronic health records (implied by access to MyChart)
  • Online appointment/resources (implied by pages)

Team

  • Dr. Laura Zucker, Top Docs honoree (Boston Magazine) — Provider
  • Dr. Parra Tomkins, Top Docs honoree (Boston Magazine) — Provider
  • Dr. Wayne Altman, Top Docs honoree (Boston Magazine) — Provider

Insurance & Payment

  • Not provided in text

Not provided in text

Cash, Credit/Debit cards, Insurance billing (verifiable via patient portal and contact), Not provided in text

Languages Spoken

  • English
  • Not provided in text

Current Offers

New patient welcome — null (expires null)

FAQs

Make an Appointment

Request an appointment through MyChart

Awards & Accreditations

  • Boston Magazine Top Docs (2025 honorees)
  • FPG celebrated 50 years (milestone)
  • Boston Magazine Top Docs (Dr. Laura Zucker, Dr. Parra Tomkins, Dr. Wayne Altman)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Zocdoc (Arlington, MA): 4.95/5 (237 verified reviews)
  • Healthgrades (Dr. Turney, Arlington, TX): 4.7/5 (117 ratings)
  • Lake Arlington Family Medicine: 4.6/5 (347 reviews)
  • Arlington Family Practice (Arlington, MA) website: 4.95/5 (302 reviews)

Patients praise

  • Compassionate and attentive individual physicians and PAs
  • Thorough medical care and attentive listening during appointments
  • Efficient and professional staff in some specific instances
  • Good bedside manner and patient-centered communication
  • Convenient scheduling and accessibility once patients are established

Common complaints

  • Poor administrative and front-office communication
  • Difficulties with medication refills and pre-authorizations
  • Long wait times on the phone and for appointments
  • Unhelpful or rude customer service staff
  • Complaints regarding records transfers and continuity of care

"What they are doing is textbook medical abandonment... The worst part about my whole experience is the flippant attitude of the practice and its staff regarding the situation."

— Vitals (Family Practice Group, MA)

"Kind and caring staff. Worked my daughter in when our own PCP wouldn't. He was everything you want in a doctor: efficient, kind, and interested."

— Healthgrades (Dr. Karakourtis, TX)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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