Biltmore Medical Associates
Internal Medicine • Asheville, NC
About
Biltmore Medical Associates is a small private medical practice based in Asheville, NC, offering primary care and related medical services. They operate 4 offices in Asheville, with the headquarters at 147 Asheland Ave, Asheville, NC 28801. The team includes a handful of clinicians and staff (4 employees), focused on primary care and related healthcare services. Contact numbers: 828-251-1801 and 828-258-1188. Website: biltmoremedical.com.
Clinic Type
Internal Medicine
Address
147 Asheland Ave, Asheville, NC 28801
Phone
+1 828-258-1188
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Opening Hours
Mon – Fri 8am – 4:30pm | Sat / Sun: CLOSED
Telehealth
Online Patient Portal mentions manage payments and more; no explicit telehealth statement found
Services Offered
Technology & Equipment
Team
Insurance & Payment
NCQA National Committee for Quality Assurance recognized as Level 3 Patient Centered Medical Home; BCBS Level 3 Quality Provider
Provider accepts insurance, self-pay options maybe implied; not explicitly listed, Online payments, Online Patient Portal, Payment processing via online portal (Pay via portal)
Languages Spoken
FAQs
New Patient Appointments
Please contact the office for new patient availability
Same Day Appointments
When you’re sick, we’ll see you the same day and never refer you to urgent care.
Online Patient Portal
Manage payments and more through our easy online system.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Yahoo Local / MapQuest: 3.5 out of 5 stars (aggregated) (11 reviews)
- Vitals (for Dr. James K. Andrews): High rating (implied by positive feedback) (5 reviews)
- WebMD (for Dr. Charles Sims): 5.0 out of 5 stars (3 reviews)
- Vitals (for Dr. Thomas W. Rennard): 4.6 out of 5 stars (10 ratings with 3 reviews)
Patients praise
- Doctors are described as attentive, genuinely interested, and caring.
- Patients report feeling heard, valued, and well-cared for.
- Efficient and professional service, including short wait times.
- Strong communication and responsiveness, even when the primary physician is unavailable.
- Trustworthy and knowledgeable clinical care.
Common complaints
- Some patients have reported difficulties or negative experiences with other local medical practices, leading them to seek referrals to Biltmore Medical Associates.
- Limited specific complaints found in public review forums for this specific practice.
"My wait time never exceeded 5 minutes before I'm brought back... Everyone, but especially Dr. Andrews is courteous and professional. His diagnosis has always been spot on."
— Vitals (Review for Dr. James K. Andrews)"He really cares about your heath and problems you may have at the time. Very kind and extremely good at his profession. More doctors should be like him instead of looking at the 'clock'."
— WebMD (Review for Dr. Charles Sims)"Dr. Rennard took care of my Dad for over 30 years. He always made my Dad (and me, I took care of him) feel like we were the only patients he had."
— Vitals (Review for Dr. Thomas W. Rennard)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 11, 2026.
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