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Crossroads of Asheville, NC

4.8 out of 5 · 78 reviews

Substance Use Disorder Treatment • Asheville, NC

About

Crossroads of Asheville is an outpatient addiction treatment clinic in Asheville, NC offering Suboxone, Methadone, and Buprenorphine programs for opioid use disorder treatment. The clinic also provides care coordination, counseling, and Hepatitis C treatment, with a call center open 24/7/365 and intake hours from 5:00 AM to 10:00 AM weekdays.

Clinic Type

Substance Use Disorder Treatment

Address

6 Roberts Road, Suite 103, Asheville, NC 28803

Phone

855.694.8288

Email

—

Opening Hours

5:00 AM - 10:00 AM

Services Offered

  • Suboxone program
  • Methadone program
  • Buprenorphine program
  • Opioid use disorder treatment
  • Outpatient addiction treatment
  • Hepatitis C treatment

Insurance & Payment

  • Aetna
  • Ambetter
  • AmeriHealth
  • BCBS of NC
  • Cigna
  • Evernorth
  • Humana
  • Partners Direct Health
  • United Healthcare
  • Medicaid

Networks listed include multiple major insurers; exact plan-level coverage not specified.

Network insurance, Self-pay

Languages Spoken

  • English

Current Offers

Schedule a Visit

FAQs

What are the Suboxone and Methadone clinic hours?

Call Center Open 24/7/365 and OTP intake hours include morning availability (center-specific intake times shown as 5:00 AM - 10:00 AM in highlights).

Where is Crossroads of Asheville located?

6 Roberts Road, Suite 103, Asheville, NC 28803.

What treatments are offered?

Methadone Program and Buprenorphine (RX) Program are available, along with comprehensive outpatient addiction treatment services.

What insurances are accepted?

Aetna, Ambetter, AmeriHealth, BCBS of NC, Cigna, Evernorth, Humana, Partners Direct Health, United Healthcare, Medicaid.

How can I schedule or request a visit?

Options include scheduling a visit through the clinic’s services; call center is available 24/7.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Aggregated): 4.2 out of 5 stars (219 reviews)
  • Birdeye/Google: 4.8 out of 5 stars (22 reviews)
  • Drugabuse.com: 4.8 out of 5 stars (56 reviews)

Patients praise

  • Access to life-saving medication-assisted treatment (MAT) including methadone and Suboxone
  • Compassionate and respectful staff members described by many as key to recovery
  • Supportive environment for rebuilding life and stability
  • Convenient location and access to outpatient services

Common complaints

  • Occasional long wait times for intake and daily dosing
  • Concerns regarding understaffing and access to individual counseling
  • Frustrations with communication, administrative processes, or perceived lack of individualized attention
  • Mixed feelings about the structure and routine requirements of medication-assisted treatment

"Asheville Comprehensive Treatment Center saved my life."

— StartYourRecovery.org patient review

"everyone really cares about us. we use to feel like we were just numbers but we havent felt like that in a couple of years now. HANDS DOWN crossroads in asheville is the best clinic around now."

— Crossroads of Asheville patient review on Birdeye

"your program is embarrassingly understaffed and there are some serious issues I have become aware of since I left."

— October Road patient review on LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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