Mercy Urgent Care
Urgent Care • Asheville, NC • Since 1985 • eight locations locations
About
Mercy Urgent Care & Occupational Medicine is a nonprofit urgent care provider with 11 offices across North Carolina (headquartered in Asheville). Services include urgent care for non–life-threatening illnesses/injuries, telemedicine, COVID testing and results, mental health services, physical therapy, labs and X-rays, vaccinations/immunizations, and concussion assessment. They operate in Asheville, Burnsville, Columbus, Waynesville, Weaverville, and surrounding areas. Founded in 1985, they employ about 22 staff and offer accessible care with multiple Asheville-area locations and a Columbus site (140 West Mills St, Columbus, NC). Contact: customercare@mercyurgentcare.org; phone: (828) 252-4878 or (828) 210-2121.
Clinic Type
Urgent Care
Address
1201 Patton Ave, Asheville, North Carolina, US
Phone
8285365575
mercyme@mercyurgentcare.org
Opening Hours
Not published — contact the clinic to confirm hours.
Website
Services Offered
Insurance & Payment
—
Cash, Credit/Debit Card, Insurance
Languages Spoken
—
Pricing
Current Offers
Mercy Urgent Care visits start at — $149
FAQs
How do I know whether I should go to Mercy Urgent Care or the emergency room?
Mercy Urgent Care centers provide treatment for nonlife-threatening injuries and illnesses, including colds, ear infections, the flu, broken bones, sprains, mild asthma, urinary tract infections, sports physicals and more.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Solv Health: 4.6/5 (~8,600+ reviews)
- Apple Maps: 4.8/5 (~5,200+ reviews)
Patients praise
- Professional and kind staff across various roles
- Clean and comfortable facilities
- Convenient location and availability (open 7 days a week, 362 days a year)
- Thorough and efficient care for many patients
- Easy online check-in for some users
Common complaints
- Long wait times, especially for scheduled appointments
- Frustration with online booking systems and virtual visit instructions
- Occasional reports of dismissive or unprofessional behavior by staff or providers
- Higher self-pay fees compared to other clinics
"Every person I encountered was professional and kind."
— Patient reviews via Solv/Apple Maps"Long wait times due to them prioritizing walk in patients over scheduled appointments."
— Patient review on MapQuestSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mercy Urgent Care opens new location in Boone, NC — SERUCA - SOUTHEAST REGIONAL URGENT CARE ASSOCIATION — Feb 6, 2026
- New Mercy Urgent Care location in Boone now open - High Country Press — Dec 3, 2025
- Asheville Business Blog: Sisters of Mercy Urgent Care expands hours of operation — May 26, 2026
- Asheville Business Blog: New Sisters of Mercy Urgent Care Facility in South Asheville — Jun 12, 2026
- Asheville Business Blog: May is National Urgent Care Awareness Month — Jun 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
Comparing your options?
See other urgent care clinics in Asheville, or search the full directory by insurance, ratings, and more.