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Urgent Veterinary Care

Urgent Care • Auburn, NY • 1 location (Auburn, NY, serving Central New York and surrounding areas) locations

About

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Clinic Type

Urgent Care

Address

Auburn, Central New York (serving surrounding areas)

Phone

315-515-3074

Email

info@urgentcare.vet

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://urgentcare.vet/

Emergency Care

Urgent veterinary care for cats and dogs with triage-based prioritization; end-of-life care for certain species may be available

Services Offered

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Team

Dr. Paula Ospina, DVM, MPH, PhD in Epidemiology — Owner and Medical Director

Insurance & Payment

—

Languages Spoken

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FAQs

Do you offer appointments?

We do not offer appointments.

Should I call before coming in?

We ask that you call us before you come in at 315-515-3074. We will discuss your case and advise the best time for arrival for triage.

What is triage?

Triage is the process of assessing an animal’s condition to determine how urgent their medical needs are and to prioritize care.

What types of pets do you treat?

We specialize in urgent veterinary care for cats and dogs, but we can provide end of life care to certain other species if necessary. Please call for more information at 315-515-3074.

I see that you do not offer appointments. Is this right?

We do not offer appointments. We ask that you call us before you come in at 315-515-3074. When you call, we will discuss your case, prepare for your pet, and advise the best time for arrival so your pet can be triaged to minimize your wait time and optimize your pet’s care.

Social Media

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Photos

What Patients Say

Overall sentiment across review platforms: positive

Google (via Pet Insurance Review snippet): 4.5/5 average (282 user reviews) (282 user reviews (Google))
Facebook (via Urgent Veterinary Care Facebook page): 98% recommend (39 reviews) (39 reviews)
Yelp: Not stated in provided snippet (Not stated in provided snippet)

Patients praise

Compassionate, caring staff and empathy during urgent/end-of-life situations
Helpful communication and follow-up (e.g., staying overnight and updating owners; messages after discharge)
Reasonable/transparent pricing and value for services (example: total under a stated amount for multiple diagnostics/meds)
Quick access/availability for urgent cases and weekend/after-hours care
Comfortable facilities/room for families to say goodbye

Common complaints

Potential wait times noted in reviews (expectation of a wait for urgent care)
A Yelp snippet indicates complaints about treatment/issues (details truncated in provided highlights)

"“The Auburn Vet staff were all so compassionate and caring.”"

— PetInsuranceReview.com snippet (Urgent Veterinary Care near Auburn, NY)

"“You have to remember it’s an Urgent Care vet and you should expect a wait as you would an urgent care for yourself.”"

— PetInsuranceReview.com snippet (Urgent Veterinary Care near Auburn, NY)

"“This staff was so caring and compassionate from my phone call… Never rushed us… extra time for last loving moments…”"

— BrothersPets.com page (Urgent Veterinary Care listing with review excerpts)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].