Local Mental Health Service Providers, Homeless ... - Augusta, GA
Mental Health • Augusta, GA
Clinic Type
Mental Health
Address
—
Phone
7068212300
cwilliamson@serenitybhs.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Various online review platforms and aggregators: Serenity Behavioral Health Systems generally receives very low ratings from patients citing poor care and facility conditions; Augusta Rescue Mission has a 4.4/5 rating on some platforms, though reviews are mixed regarding duration of support (50 reviews for Augusta Rescue Mission, scattered individual reviews for others)
Patients praise
- Dedicated community-based organizations providing direct support like food, clothing, and peer counseling
- Availability of peer-led support resources and 24/7 warm lines for mental health crises
- Faith-based and volunteer-driven initiatives offering temporary safe havens
Common complaints
- Difficulty accessing services due to transportation barriers and limited service availability
- Reports of poor facility maintenance, cleanliness, and lack of professional care in some residential mental health settings
- Frustration with administrative responsiveness, appointment delays, and application processes for housing support
- Gaps in continuity of care, including short stay limits at shelters and perceived lack of meaningful treatment
"This place was a living hell... The nurses had no idea what I was going thru mentally... the whole facility was a dump."
— Patient review of Serenity Behavioral Health Systems"Seems to be the going thing with nonprofits taking your money for an application fee, and never heard from again."
— User review of Freedom's Path of Augusta"It is a good place if you think all hope is lost... The only cons are you can only initially stay there for 15 days... Not really enough time to get your life in order."
— User review of Augusta Rescue MissionSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- United Way, task force unite to support Augusta’s homeless community — Sep 19, 2025
- Georgia opens new behavioral health crisis center in Augusta — May 13, 2026
- JENNIE: Lamar Mental Wellness Center works to address mental health concerns in Augusta — Aug 19, 2025
- Richmond County organizations come together to support the homeless during cold season | Community | wfxg.com — Feb 6, 2026
- Salvation Army’s Center of Hope $1M away from breaking ground on new Augusta shelter — Mar 11, 2026
Information sourced from the clinic's website as of July 11, 2026.
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