Mayo Clinic Health System
Otolaryngology (ENT) • Austin, MN
About
Mayo Clinic Health System's Otolaryngology department in Austin, MN provides ear, nose, and throat care for children and adults. They diagnose and treat conditions including ear diseases, sinus disorders, throat problems, head and neck tumors, and sleep apnea, using the latest diagnostic technology and offering surgical options when needed.
Clinic Type
Otolaryngology (ENT)
Address
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Phone
507-594-5951
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What conditions do you treat in ENT?
Conditions include children’s head/neck issues, ear diseases, head and neck tumors, nose and sinus disorders, throat disorders, sleep apnea.
What should I bring for my first appointment?
For your first appointment, bring your current prescription information or medical records from non-Mayo Clinic Health System facilities. Complete a medical records release form to authorize the transfer of health records from another healthcare facility to us. Visit our Medical Record Forms page for this form and other forms in multiple languages.
What are my payment options, and do you offer financial assistance?
Visit the billing page of your preferred location for information on insurance, billing and payments. We serve patients in difficult financial circumstances and offer financial assistance to those who have an established need to receive medically necessary services. Learn more about financial assistance options.
Do you have an after-hours number in case of emergency?
Always call 911 in case of an emergency. For after-hours help with other issues, get virtual care 24/7 through the Primary Care On Demand app or review our convenient care options.
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Hospital Compare: 86/100 (overall patient survey rating) (N/A)
- Leapfrog Group: 120/120 (Leapfrog Group points score) (N/A)
Patients praise
- High performance in adult procedures and conditions.
- Comprehensive and multidisciplinary approach to care.
- Providers described as attentive, knowledgeable, and effective listeners.
- Generally strong overall patient satisfaction ratings for the facility.
Common complaints
- Complaints regarding billing and insurance issues, including claims being sent to the wrong insurer and aggressive billing notices.
- Reports of administrative difficulties, including trouble scheduling appointments and long wait times.
- Instances of perceived rude or dismissive behavior by staff or providers.
"My entire patient experience from start to finish was wonderful, and I now know firsthand why Mayo Clinic was recently named the best hospital in the world."
— Mayo Clinic News Network testimonial"They seem to focus more on profit than on supporting patients. My insurance was overcharged, my claims were sent to the wrong insurer, and I received aggressive billing notices..."
— Better Business Bureau (General Mayo Clinic review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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