Family Medicine in Avondale, AZ
Primary Care • Avondale, AZ
Clinic Type
Primary Care
Address
Banner Health Center, 1800 N Civic Sq Ste 220, Goodyear, AZ 85395; Banner Health Center, 9780 South Estrella Parkway, Goodyear, AZ 85339
Phone
623-474-8370
—
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
—
Team
Insurance & Payment
—
Languages Spoken
—
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades (Dr. Steven Sumpter): 4.6/5 stars (56 reviews)
- Healthgrades (Dr. Bill Evans): 4.7/5 stars (87 reviews)
- Healthgrades (Megan Bermudez, FNP-C): 4.9/5 stars (9 reviews)
Patients praise
- Thoroughness in reviewing medical history and condition explanations
- Compassionate and friendly bedside manner
- Effective referrals to specialists
- Professional and knowledgeable staff support
- Responsiveness to patient portal messages
Common complaints
- Feeling rushed during appointments
- Dismissive behavior from providers
- Communication issues and feeling unheard
- Scheduling difficulties including unexpected cancellations and long wait times
"I felt completely dismissed and unheard. I have a lot of health issues and see a lot of doctors and I have never cried after an appointment, but I did after this one."
— Patient review of Dr. Steven Sumpter"I was SO pleased with my FNP and how much time she took to patiently answer all my questions! I am so pleased with coming here."
— Patient review of Megan Bermudez, FNP-C"Dr Evans takes all [information] and then orders tests, medications, and [gives] an explanation of your condition."
— Patient review of Dr. Bill EvansSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
Information sourced from the clinic's website as of July 10, 2026.
Comparing your options?
See other primary care clinics in Avondale, or search the full directory by insurance, ratings, and more.