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Baltimore Medical System

1 out of 5 · 1 reviews

Federally Qualified Health Centers (FQHC) • Baltimore, MD • Since 1984

About

Baltimore Medical System (BMS) is the largest Federally Qualified Health Center (FQHC) in Maryland. A nonprofit, community-based system serving medically underserved areas in Greater Baltimore, BMS operates six community health centers, five pharmacies, and eight school-based sites, delivering comprehensive primary care and related services to more than 60,000 patients annually. As an FQHC, it must meet government standards for quality of care and provide a defined range of essential health services. Headquarters and multiple locations are listed in Baltimore and surrounding areas.

Clinic Type

Federally Qualified Health Centers (FQHC)

Address

5525 Eastern Ave, 301, Baltimore, Maryland 21224, US

Phone

443-703-3600

Email

tracie.lefevre@bmsi.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Integrated behavioral health
  • Health benefits navigation
  • Interpreting services
  • Pharmacy
  • Community health programs

Team

  • Baltimore Medical System, Federally Qualified Health Center (FQHC), Health Center Program grantee under 42 U.S.C. 254b, FTCA deemed facility — Organization

Insurance & Payment

—

Languages Spoken

  • English
  • Spanish
  • American Sign Language (ASL) and other interpreter services may be available

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Rehab.com (aggregate of Google Reviews): 4.31/5 stars (1,620 reviews)
  • Healthgrades: 1/5 stars (1 review)

Patients praise

  • appreciation for specific, dedicated providers
  • valuable service to the underserved community
  • some patients report excellent care and professionalism

Common complaints

  • long wait times for appointments and at the clinic
  • unprofessional or poor staff communication
  • scheduling issues (last-minute cancellations, lost appointments)
  • perceived lack of compassion or poor patient-provider interaction
  • administrative or pharmacy-related frustration

"I am a living, walking, breathing example of how much this facility and the Healthcare team you're provided with goes above and beyond for the absolute best care for you."

— Patient review of Chase Brexton Health Care

"I had to wait 4 months to get this appointment as a new patient... Was waiting 2 hours, had to leave... she's chilling in her office!"

— Patient review of Total Health Care

"Call and they take ten minutes collecting symptoms/asking questions for a very sick child then schedule apt which they cancel last minute."

— Patient review of East Baltimore Medical Center (BMS)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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