
Baptist Health Family Medicine - Bardstown I
Family Medicine • Bardstown, KY • Since 1924
About
Baptist Health operates a nonprofit health system based in Louisville, KY, with eight hospitals and numerous clinics, including a family medicine presence in Bardstown. Key details relevant to your query: - Organization: Baptist Health (Baptist Health System KY & IN), nonprofit healthcare provider founded in 1924. - Coverage: Hospitals, urgent care, physician groups, and primary care clinics across Kentucky and southern Indiana; services include family medicine and related primary care. - Locations: HQ in Louisville, KY; multiple facilities throughout Kentucky and Indiana.
Clinic Type
Family Medicine
Address
3615 E. John Rowan Blvd, Suite 104, Bardstown, KY 40004
Phone
800.395.4435
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Opening Hours
Monday 8:00 AM – 5:30 PM; Tuesday 8:00 AM – 5:30 PM; Wednesday 8:00 AM – 5:30 PM; Thursday 8:00 AM – 5:30 PM; Friday 8:00 AM – 5:30 PM; Saturday Closed; Sunday Closed
Telehealth
Scheduled Video Visits
Emergency Care
Emergency care not specified
Services Offered
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours of operation?
Monday–Friday 8:00 AM – 5:30 PM; Saturday and Sunday closed.
What is the address of Baptist Health Family Medicine Bardstown I?
3615 E. John Rowan Blvd, Suite 104, Bardstown, KY 40004.
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What Patients Say
Overall sentiment across review platforms: mixed
- Baptist Health (Provider: Mandy J Vittitow, APRN): 4.90 out of 5 (139 ratings)
- Baptist Health (Provider: Laura H Johnson, APRN): 4.87 out of 5 (165 ratings)
- Baptist Health (Provider: Holly K McCoy, MD): 4.92 out of 5 (154 ratings)
- Baptist Health (Provider: Matthew Stiles, MD): 4.93 out of 5 (154 ratings)
- Baptist Health (Provider: Kelley Carrico-Welch, APRN): 4.97 out of 5 (97 ratings)
Patients praise
- High satisfaction ratings for individual healthcare providers (often 4.8-4.9 out of 5)
- Patients appreciate the clinical knowledge and care provided by the doctors and APRNs
- Specific staff members are sometimes noted as helpful and caring
Common complaints
- Rudeness and lack of empathy from front desk staff
- Difficulties with appointment scheduling and established patient status procedures
- Perception of staff not caring about patient needs
"Dr. Stiles has been my primary doctor for 30 years. He's very knowledgeable and caught my prostate cancer early. Highly recommend family medical."
— LocalityBiz review"Worst place I’ve ever been to the staff is rude and completely not understanding at all. Do not recommend this place for anyone."
— LocalityBiz review"Look at the reviews everyone loves the doctors just the front employees need to be educated on customer service."
— LocalityBiz reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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