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Baptist Health Family Medicine - Bardstown I

4.9 out of 5 · 709 reviews

Family Medicine • Bardstown, KY • Since 1924

About

Baptist Health operates a nonprofit health system based in Louisville, KY, with eight hospitals and numerous clinics, including a family medicine presence in Bardstown. Key details relevant to your query: - Organization: Baptist Health (Baptist Health System KY & IN), nonprofit healthcare provider founded in 1924. - Coverage: Hospitals, urgent care, physician groups, and primary care clinics across Kentucky and southern Indiana; services include family medicine and related primary care. - Locations: HQ in Louisville, KY; multiple facilities throughout Kentucky and Indiana.

Clinic Type

Family Medicine

Address

3615 E. John Rowan Blvd, Suite 104, Bardstown, KY 40004

Phone

800.395.4435

Email

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Opening Hours

Monday 8:00 AM – 5:30 PM; Tuesday 8:00 AM – 5:30 PM; Wednesday 8:00 AM – 5:30 PM; Thursday 8:00 AM – 5:30 PM; Friday 8:00 AM – 5:30 PM; Saturday Closed; Sunday Closed

Telehealth

Scheduled Video Visits

Emergency Care

Emergency care not specified

Services Offered

  • Primary care
  • Family medicine
  • Well visits
  • Vaccinations and immunizations
  • Physical exams
  • Scheduled video visits

Insurance & Payment

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Languages Spoken

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FAQs

What are the hours of operation?

Monday–Friday 8:00 AM – 5:30 PM; Saturday and Sunday closed.

What is the address of Baptist Health Family Medicine Bardstown I?

3615 E. John Rowan Blvd, Suite 104, Bardstown, KY 40004.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Baptist Health (Provider: Mandy J Vittitow, APRN): 4.90 out of 5 (139 ratings)
  • Baptist Health (Provider: Laura H Johnson, APRN): 4.87 out of 5 (165 ratings)
  • Baptist Health (Provider: Holly K McCoy, MD): 4.92 out of 5 (154 ratings)
  • Baptist Health (Provider: Matthew Stiles, MD): 4.93 out of 5 (154 ratings)
  • Baptist Health (Provider: Kelley Carrico-Welch, APRN): 4.97 out of 5 (97 ratings)

Patients praise

  • High satisfaction ratings for individual healthcare providers (often 4.8-4.9 out of 5)
  • Patients appreciate the clinical knowledge and care provided by the doctors and APRNs
  • Specific staff members are sometimes noted as helpful and caring

Common complaints

  • Rudeness and lack of empathy from front desk staff
  • Difficulties with appointment scheduling and established patient status procedures
  • Perception of staff not caring about patient needs

"Dr. Stiles has been my primary doctor for 30 years. He's very knowledgeable and caught my prostate cancer early. Highly recommend family medical."

— LocalityBiz review

"Worst place I’ve ever been to the staff is rude and completely not understanding at all. Do not recommend this place for anyone."

— LocalityBiz review

"Look at the reviews everyone loves the doctors just the front employees need to be educated on customer service."

— LocalityBiz review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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