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Norton Occupational Medicine

Occupational Medicine • Bardstown, KY • Since 1886 • 3 Norton Occupational Medicine locations in Indiana/Kentucky; multiple Norton Immediate Care Centers locations

About

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Norton Healthcare is a Kentucky-based nonprofit health system serving Louisville and Southern Indiana, with about 40+ clinics and hospitals, including Norton Occupational Medicine and Norton Immediate Care locations. It is a major regional employer (thousands of staff) and operates multiple offices in Louisville (e.g., HQ at 234 East Gray Street) and nearby areas. The system emphasizes comprehensive care lines (cancer, heart, women’s, pediatric) and has ongoing expansion efforts in Southern Indiana, including Bardstown-area access points through Norton Occupational Medicine and Norton Immediate Care locations.

Clinic Type

Occupational Medicine

Address

3605 Northgate Court, Suite 110, New Albany, IN 47150; 12903 Shelbyville Road, Louisville, KY 40243; 438 Adam Shepherd Parkway, Suite 2, Shepherdsville, KY 40165; additional Norton Occupational Medicine locations listed within Norton Immediate Care Centers in Louisville, KY

Phone

(502) 559-9675

Email

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Opening Hours

Hours: Monday through Friday, 7:30 a.m. to 5 p.m. (New Albany location); Monday through Friday, 9 a.m. to 5 p.m. (Middletown, Shepherdsville). Open 24 hours a day for Norton Immediate Care Center – open hours may differ by location.

Website

https://nortonhealthcare.com/wp-content/uploads/occmed-locations-2022.pdf

Services Offered

FULL-SERVICE OCCUPATIONAL MEDICINE
Breath alcohol testing
Drug testing
Immediate treatment of work-related injuries
Audiograms
Vaccinations
Department of Transportation physicals
Mask fit testing
Pre-placement exams
OSHA medical surveillance exams
Fitness-for-duty and return-to-work exams

Insurance & Payment

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Languages Spoken

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FAQs

For hours and additional information, visit NortonHealthcare.com/ICC.

For hours and additional information, visit NortonHealthcare.com/ICC.

What Patients Say

Overall sentiment across review platforms: mixed

UrgentCareMap (Highlands): 4.4/5 stars (312 reviews (for Highlands location))

Patients praise

convenience and accessibility of services
cleanliness of facilities
professional and knowledgeable individual providers
fast in-and-out experience for some patients

Common complaints

wait times and scheduling issues
reports of dismissive or unprofessional behavior by some staff
inconsistent diagnostic or care quality perceptions

"I’ve been bringing me and my children’s this location for several years now... The facility itself is very clean and the staff is very friendly. They always get us in and out and take such good care of me and my boys."

— LocalityBiz (Highlands)

"Waited in a cold room to be seen by someone who was in the room with me for less than one minute. She barely spoke and seemed disinterested in providing any information or care. I won't be going back."

— MapQuest (Highlands)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].