Genesee Dental

4.9 out of 5 · 1,200 reviews

Dental • Batavia, NY

About

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Genesee Dental PC is a small Batavia, NY dental practice led by Dr. Patrick Krough. It offers general dentistry services (cleanings, restorations, maintenance) and runs from multiple Batavia locations. Key details: - Location: Batavia, NY (three offices listed) - Services: General dentistry (adult-focused); pediatric dentistry not explicitly stated - Website: geneseedental.com - Contact: info@geneseedental.com | (585) 343-1113 - Tech: Open Dental software - Office type: Executive Offices category; small practice with 1 employee (owner-driven) If you’re specifically seeking a general and pediatric dentist in Batavia, Genesee Dental PC appears to be a local option offering general dental care, though pediatric services aren’t explicitly listed on the provided data. For pediatric dentistry, you may want to confirm with the office directly or look for a practice explicitly listing pediatric services.

Clinic Type

Dental

Address

Genesee Dental, Batavia, NY

Phone

(585) 343-1113

Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://geneseedental.com/

Emergency Care

Emergency dentistry available (extractions, abscess tooth, root canals, broken teeth)

Services Offered

General dentistry
Pediatric dentistry
Sedation dentistry
Emergency dentistry
Cosmetic dentistry
Dental exams
Wisdom teeth
Pediatric care
First visit free
Dental health/oral hygiene information
Gums
Gum health
Insurance information
Financing options
Smile saver plan

Insurance & Payment

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Not specified on page

Credit/debit cards, Cash, CareCredit / financing options mentioned (financing page)

Financing: Financing available; Smile saver plan (about-us/smile-saver-plan)

Savings plan: Smile Saver Plan

Languages Spoken

English

Pricing

Free first visit with exam and x-rays valued at $214
Some restrictions apply to free offer

Current Offers

First visit free — $0

FAQs

Is the first visit free?

Yes, the first visit is free with a comprehensive dental exam and x-rays (some restrictions apply).

Commitments

Comfortable, relaxed office environment
Gentle, high-quality, affordable care

Photos

What Patients Say

Overall sentiment across review platforms: positive

Birdeye and Trustindex aggregation: 4.9 out of 5 stars (Over 1,200 reviews across platforms)

Patients praise

Friendly and caring staff
Excellent care for children and nervous patients
Knowledgeable and gentle dentists
Efficient appointment management
Welcoming family atmosphere

Common complaints

Billing disputes and communication issues reported by some patients

"Dr. S. Gergelis and his assistant made me feel very comfortable while getting my tooth extraction yesterday. I was walked through step by step... 10/10 recommend going here for your dental work!"

— Trustindex user review

"They fraudulently billed me and after an admittedly heated exchange... called me a liar. I sent a letter... and here we are 2 months later... with no response."

— Birdeye user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].