
Batavia Family Dental
Dental • Batavia, NY
About
Batavia Family Dental is a small family dentistry practice based in Batavia, NY, offering general dental care including exams, teeth whitening, veneers, and other services. The practice operates as a private, single-employee organization with a presence at multiple Batavia area offices and a broader U.S. footprint. Key details: - Location: Batavia, NY (HQ at 6 Batavia City Center) - Services: Family dentistry (exams, teeth whitening, veneers; emergency and other dental treatments implied by categories) - Contact: Phone numbers include (585) 479-3103 and related lines; email bfdfrontdesk@yahoo.com - Industry/Category: Healthcare, dental care, wellness - Notable: Active, private entity with small workforce (1 current employee; specialist) and LinkedIn presence
Clinic Type
Dental
Address
Batavia, NY
Phone
(585)479-3103
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
Office accepts most traditional insurance plans, CareCredit financing (implied by financing offers on site)
Financing: CareCredit financing available
Languages Spoken
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Current Offers
New patient special
Photos


What Patients Say
Overall sentiment across review platforms: positive
- Birdeye / Google for Batavia Family Dental: 4.9 out of 5 stars (1,099 reviews)
- WebMD for Dr. Patrick Krough / Genesee Dental: 5 out of 5 stars (1,041 ratings)
- Birdeye / Google for Marchese Robert S DDS: 5 out of 5 stars (113 reviews)
Patients praise
- Friendly and welcoming staff
- High quality of care and professionalism
- Effective management of dental anxiety
- Efficient appointment scheduling and wait times
Common complaints
- Concerns regarding billing practices and insurance claims
- Lack of compassion or professionalism in some interactions
- Issues with specific procedures not being completed despite payment
"I entrusted them with over $3,000 for the dental services we discussed. Sadly, they collected my payment upfront but failed to complete the treatments we had agreed upon."
— Birdeye review for Batavia Family Dental"The stress & panic I was under due to going to another dentist & receiving horrible treatment was very overwhelming. My visit to Genesee Dental with Dr. Krough was clean, professional, & the staff is very friendly."
— WebMD review for Dr. Patrick KroughSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Fox Valley Dentist | Bliss Dental Center St. Charles IL — Apr 26, 2026
- Batavia IL Dentist — Jul 21, 2025
Information sourced from the clinic's website as of July 11, 2026.
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