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Ear, Nose, & Throat (Otolaryngology)

Ear, Nose, & Throat • Batavia, NY

About

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Clinic Type

Ear, Nose, & Throat

Address

—

Phone

//5859221001

Email

parking@rochesterregional.org

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://www.rochesterregional.org/services/ear-nose-throat

Services Offered

  • Ear, Nose, and Throat (Otolaryngology)
  • Facial Plastics & Reconstruction
  • Head & Neck Surgery
  • Hearing & Balance
  • Sinus & Nasal
  • Thyroid
  • Voice & Swallowing

Insurance & Payment

—

Languages Spoken

  • English

Photos

Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 1 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 2 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 3 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 4 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 5 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 6 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 7 of 8Ear, Nose, & Throat (Otolaryngology), ear, nose, & throat clinic in Batavia, NY — photo 8 of 8

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Douglas Danosos): 5.0/5.0 (2 reviews) (2)
  • WebMD / Vitals (Dr. Susan Fulmer): 3.8/5.0 to 4.0/5.0 (11 ratings, 2-3 reviews)
  • WebMD (Dr. Amy Saleh): 5.0/5.0 (4 ratings)
  • WebMD (Lakeside ENT & Allergy): N/A (1 review)

Patients praise

  • Providers praised for expertise and clinical knowledge
  • Helpful and effective treatment for conditions like vertigo and sinus issues
  • Some staff noted as friendly and compassionate
  • Ability to explain complex conditions clearly to patients

Common complaints

  • Complaints regarding long wait times and appointment delays
  • Some patients felt dismissed or unheard by providers
  • Reports of perceived negligence or failure to effectively treat specific conditions
  • Issues with administrative communication and scheduling
  • Occasional technical difficulties with medical equipment

"I saw Dr. Kaza. The best way to describe him is say he is FANTASTIC! Great demeanor, engaging and caring."

— WebMD review of Dr. Srinivas Kaza

"Negligence, failure to treat, dismissive. Dr. Fulmer has no idea how to treat thyroid disease. She is incapable of reading numbers. Does not care about your health. Doesn’t listen to your symptoms. Very dismissive and will hurt your health. Don’t go see her!"

— Vitals review of Dr. Susan Fulmer

"I had Dr Fulmer in 2021 in Batavia (Lakeside ENT). I was struggling with vertigo... Dr Fulmer & she gave me exercises to do, within 2 days my vertigo was gone... I'm sad to see she isn't in Batavia anymore. Thank you Dr Fulmer for helping me!"

— Healthgrades review of Dr. Susan Fulmer

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

In the News

Information sourced from the clinic's website as of July 11, 2026.

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