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Great Lakes Bay Health Centers

4.5 out of 5 · 748 reviews

Substance Use Disorder Treatment • Bay City, MI • Since 1969

About

Great Lakes Bay Health Centers offers Substance Use Disorder (SUD) treatment across its network, including Bay City locations. Key points: - Services: Substance Use Disorder treatment programs, with roles such as Substance Use Disorder Program Manager and Behavioral Health Therapist (SUD). Integrated care may include psychiatry, counseling, and care management. - Locations: Bay City area offices as part of United States (13 offices) network (specific Bay City site not explicitly listed in the extract, but Bay City is within the system). - Related care: Primary care, behavioral health, addiction medicine, psychiatry, nursing, and supportive services (pharmacy, nutrition, pain management, HRT, HIV/hepatitis C testing and treatment, women's health, etc.). If you’re looking specifically for Bay City SUD services, contact the Bay City location listed in their network or use the patient portal to verify exact address, program availability, and referral requirements.

Clinic Type

Substance Use Disorder Treatment (multi-location group)

Address

690 S. Trumbull St., Bay City, MI, 48708; 6297 Dixie Highway, Bridgeport, MI, 48722; 3023 Davenport Ave., Saginaw, MI, 48602; 200 Caledonia, Owosso, MI, 48867; 876 N. Van Dyke Road, Bad Axe, MI, 48413; 321 N. Warren Ave., Saginaw, MI, 48607

Phone

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Email

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Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

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Insurance & Payment

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Languages Spoken

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Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Great Lakes Bay Health Centers Bayside): 4.5 out of 5 stars (748 reviews)
  • Birdeye (Great Lakes Bay Health Centers Bay City South): Not specified (190 reviews)

Patients praise

  • Supportive, kind, and professional staff in certain areas
  • Welcoming and comfortable environment in some locations
  • Comprehensive Substance Use Disorder (SUD) services including behavioral health, peer coaching, and medication-assisted treatment
  • Appreciation for thorough and patient-centered care from specific providers

Common complaints

  • Issues with administrative communication and follow-up on test results
  • Complaints regarding appointment scheduling and staff availability
  • Some experiences of perceived lack of responsiveness or care regarding medical concerns

"Many patients praise the friendly demeanor of Dr. Ingram, noting his kindness and thorough approach during appointments. The staff are frequently recognized for their helpfulness and professionalism, creating an atmosphere where visitors feel at ease."

— Wheree (Great Lakes Bay Health Centers Bay City South)

"If I could give this place no stars I would! Absolutely the worst! Heather Prior couldn't even read my MRI result's. Refused to do anything about my pain."

— HelpYouAchieve (General GLBHC Bay City reviews)

"Patients have to be committed to this program. It is fairly rigid with its requirements. Patients must be in counseling, peer recovery, and therapy groups, along with the medication. We feel strongly this is the right program."

— Great Lakes Bay Health Centers (SUD/Expanding Services Manager)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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