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Kelsey-Seybold Clinic

4.8 out of 5 · 350 reviews

Internal Medicine • Baytown, TX • Since 1949

About

Kelsey-Seybold Clinic Baytown is part of the Kelsey-Seybold multi-specialty clinic system in the Houston area. While the page set provided highlights general information about Kelsey-Seybold (headquartered in Pearland, multiple Houston-area locations, primary care and specialty services, and a large network now under Optum), there is no specific Baytown clinic detail in the extracted content. What is relevant to your query: - Kelsey-Seybold operates 20 offices in the United States (primarily Greater Houston), offering primary care and a wide range of specialties. - They provide appointments, doctor finder, pharmacy, and virtual care. - The system emphasizes collaborative care across specialties with affiliated academic and medical partners in the Houston area.

Clinic Type

Internal Medicine

Address

Baytown Clinic, Kelsey-Seybold Clinic, Baytown, TX

Phone

713-442-1240

Email

wellness@kelsey-seybold.com

Opening Hours

Monday - Friday: 8 am - 5 pm

Telehealth

Available (Virtual Care options mentioned)

Emergency Care

24/7 Contact Center available for appointment scheduling and assistance

Services Offered

  • Internal Medicine
  • Family Medicine
  • Pediatrics
  • Primary Care

Technology & Equipment

  • Laboratory
  • X-ray
  • On-site Diagnostics
  • Flat Screen TVs
  • Free Wi-Fi

Team

  • Guerra, MD, MD — Family Medicine, Primary Care

Insurance & Payment

  • Aetna
  • Blue Cross Blue Shield
  • Cigna
  • UnitedHealthcare
  • Medicare Advantage plans: KelseyCare Advantage, Aetna, UnitedHealthcare and WellCare
  • KelseyCare Advantage
  • WellCare

Clinic accepts more than 50 health insurance plans and is in-network with Medicare Advantage plans including KelseyCare Advantage, Aetna, UnitedHealthcare and WellCare.

Languages Spoken

—

FAQs

What services does the Baytown Clinic offer?

Family Medicine, Internal Medicine, and Pediatrics with on-site laboratory and X-ray.

Is the Baytown Clinic accepting new patients?

Yes, welcoming new patients and accepts more than 50 health insurance plans.

How can I schedule an appointment?

Call 713-442-1240 or use the online scheduling options and MyKelseyOnline.

What are the clinic hours?

Clinic Hours: Monday - Friday: 8 am - 5 pm.

Is there after-hours support?

Yes, after-hours nurse hotline and 24/7 contact center available at 713-442-0427.

Commitments

  • Named the nation’s first accredited Accountable Care Organization (ACO) in 2013 by NCQA
  • NCQA designated as a Patient-Centered Medical Home (PCMH)

Awards & Accreditations

  • NCQA ACO accreditation 2013
  • NCQA PCMH designation
  • Nation’s first accredited Accountable Care Organization (ACO) in 2013 by NCQA
  • NCQA designation as Patient-Centered Medical Home (PCMH)

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • BestAround.com: 4.8/5.0 (350 official Google reviews)

Patients praise

  • Exceptional and attentive care from specific providers like Dr. Gonzalez and Dr. Ahmed
  • Cleanliness of the facility
  • Efficient service in some instances
  • Convenient management of multiple health concerns in one location

Common complaints

  • Poor communication
  • Long wait times
  • Lack of transparency
  • Disinterested or unprofessional doctors
  • Billing concerns

"Patients who have had highly personalized and attentive care, especially from Dr. Kimberlie Gonzalez, report feeling genuinely valued and supported."

— BestAround.com

"Customers have expressed frustration with doctors who seem disinterested or unprofessional, particularly when dealing with urgent matters or complex medical issues."

— BestAround.com

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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