Southwest Orthopedic Group, LLP
Orthopedic Surgery • Baytown, TX
About
Southwest Orthopedic Group, LLP (also known as AFC Urgent Care Baytown) is a private medical practice based in Houston, TX, with a Baytown presence. The group offers orthopedic services including hip and knee procedures (hip/knee replacement, knee arthritis), ankle surgery, bunion, and carpal tunnel syndrome. It operates three offices in the Houston area and has about 15 employees with annual revenue around $12.2 million. Contact: info@mysurgeon.com or phone numbers listed (e.g., 281-428-1001). Website: mysurgeon.com.
Clinic Type
Orthopedic Surgery
Address
3711 Garth Rd. Suite E Baytown, TX 77521
Phone
281-428-1001
info@mysurgeon.com
Opening Hours
Monday 8:00 am to 5:00 pm; Tuesday 8:00 am to 5:00 pm; Wednesday 8:00 am to 5:00 pm; Thursday 8:00 am to 5:00 pm; Friday 8:00 am to 5:00 pm; Saturday Closed; Sunday Closed
Services Offered
Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours?
Monday 8:00 am to 5:00 pm Tuesday 8:00 am to 5:00 pm Wednesday 8:00 am to 5:00 pm Thursday 8:00 am to 5:00 pm Friday 8:00 am to 5:00 pm Saturday Closed Sunday Closed
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Official Practice Website (mysurgeon.com): 4.84/5 stars (based on over 1,700 reviews) (1,746-1,751 total reviews (on practice website))
- Yelp: 2.5/5 stars (11 reviews)
Patients praise
- many patients praise physicians for being thorough and knowledgeable
- some patients appreciate the bedside manner and patience of specific doctors like Dr. Illahi
- efficient office processes and professional interactions highlighted by satisfied patients
Common complaints
- reports of rude, unsympathetic, or unprofessional office staff
- complaints regarding workers' compensation cases and perceived lack of genuine care in those instances
- some patients feel rushed during appointments
- occasional mentions of administrative or communication issues, such as billing errors or difficulty communicating with staff
"Doctor is good, but overbooked. Office staff is incompetent - incapable of maintaining communication, makes numerous billing errors, fails to bill insurance and attempts to involve collectors."
— Yelp review"Dr. Omar Illahi was extremely thorough with his evaluation. He took his time to listen to my concerns. Asked me very valid questions. Answered my questions with a lot of patience. After taking his time he came up with a good plan of action. His office staff is very courteous and efficient."
— Practice website testimonial"Horrible service rushed in and out very unprofessional doctor just get you in to collect insurance payment"
— Practice website testimonialSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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